Physical Therapy Front Desk - OrthoNeuro

Medical Office Coordinator

The Medical Office Coordinator is responsible for front office functions of the medical practice. This role ensures efficient administrative workflows, high-quality patient service, and compliance with healthcare regulations.

• Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintains a clean, inviting, and friendly environment.

Education Required:

• High school graduate or equivalent

Experience Required:

• Minimum of one year in the medical office setting.
• Excellent communication and organizational skills.
• Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.
• Ability to multitask and work in a fast-paced environment.

Preferred Skills:

• Knowledge of computers, faxes, printers, and all other equipment.
• Proficient in MS Office programs (i.e., Word, Excel, Outlook, Forms, Access, and Power Point).
• Ability to deal with responsibility with confidential matters.
• Ability to work in a multi-task, high-stress environment.

USD $17.50/Hr. USD $22.00/Hr.