Sr. Mechanical Engineer

Job Title: Sr. Mechanical Engineer
Location: Torrington, CT

Senior Mechanical Engineer to serve as the onsite technical coordinator at a client facility, supporting multiple concurrent engineering programs. This role acts as the primary onsite point of contact between the customer and offshore engineering teams translating customer requirements in real time, resolving technical queries on the floor, and coordinating priorities so offshore teams can execute efficiently.

The ideal candidate combines strong hands-on mechanical engineering judgment with proven program/account management experience, and is comfortable being the face of the offshore delivery team at the customer site.

Key Responsibilities:

• Onsite Technical Support: Serve as the first point of contact for the customer's engineering, manufacturing, and quality teams on technical queries, drawing clarifications, and design issues arising during production or program execution.
• Offshore-Onsite Coordination: Bridge daily communication between the customer and offshore engineering teams; translate verbal/floor-level customer feedback into clear, actionable technical requirements for offshore teams to execute against.
• Program/Account Management: Track deliverables, timelines, and priorities across multiple concurrent programs; escalate risks early and coordinate resourcing with offshore program leads to keep programs on schedule.
• Requirement Gathering & Scoping: Participate in customer design reviews, kickoff meetings, and change-order discussions; capture and document scope accurately for offshore teams.
• Quality & Design Review: Review drawings, BOMs, and engineering packages for completeness and manufacturability before and after customer submission; support root-cause and corrective-action discussions for field or production issues.
• Relationship Management: Build and maintain trust-based working relationships with customer stakeholders (engineering, manufacturing, procurement, and management), positioning Onward as a responsive, technically credible delivery partner.
• Reporting: Provide regular status updates, meeting minutes (MOMs), and program health reports to Onward leadership; flag resourcing or scope changes that affect the offshore forecast.
• Continuous Improvement: Identify recurring technical issues or process gaps at the customer site and feed them back to offshore teams to improve drawing quality, standards, and turnaround time.

Required Qualifications & Experience:

• Bachelor's degree in Mechanical Engineering (or related discipline); advanced degree is a plus.
• 10+ years of overall experience in mechanical engineering, with meaningful experience in a program management, project management, or account management capacity.
• Demonstrated experience as an onsite coordinator, client-facing engineer, or program lead responsible for driving execution of projects delivered by an offshore/remote engineering team.
• Strong working knowledge of mechanical design, drafting standards, GD&T, BOM structures, and manufacturing processes (fabrication, sheet metal, machining, or equivalent, depending on account).
• Proficiency with CAD platforms (e.g., SolidWorks, AutoCAD, or equivalent) sufficient to review and redline designs, even if not doing full-time design work.
• Proven ability to manage multiple concurrent programs/priorities and coordinate across time zones with an offshore delivery team.
• Excellent verbal and written communication skills; comfortable presenting status and representing the delivery team directly to customer leadership.
• Willingness to be based onsite at the client facility, including any required relocation and ongoing presence for the duration of the engagement.

Preferred Skills:

• Experience in the industrial equipment, HVAC, or heavy fabrication sectors.
• Prior experience working for or with an engineering services / global delivery organization (onshore-offshore delivery model).
• Familiarity with ERP/PLM systems and change-order (ECO/ECN) processes.
• PMP or equivalent program management certification.

Key Competencies:

• Ownership mindset acts as an extension of customer's engineering team while representing delivery interests.
• Strong judgment under ambiguity able to make sound calls on the floor without waiting on offshore turnaround.
• Cross-cultural communication effective at coordinating with offshore teams across different working hours and communication styles.
• Customer-first orientation balanced with commercial awareness of program scope and delivery commitments.