Incident Response & Brand Risk Specialist
Uber
Uber is seeking a candidate for a crucial incident management role in New York City. This position involves addressing critical incidents reported by users, providing exceptional customer support through various channels, and collaborating with partners for effective solutions. The ideal candidate should have a minimum of 2 years of experience in customer service, possess strong communication skills in English and Mandarin, and be detail-oriented. The role requires a hybrid working arrangement of 50% in-office and remote. Candidates must also be willing to work in rotating shifts. #J-18808-Ljbffr Uber
Vacancy posted 3 days ago
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