General Liability Claim Consultant/Specialist - Personal and Advertising Injury Liability

Specialist Claims - CH07DEConsultant Claims - CH08CEWe’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. This position can be filled at either the Consultant or Specialist level, based on the candidate’s experience and is determined by the Hiring Manager.As a Claim Consultant or Specialist, you will be responsible for handling a caseload of complex, high exposure,Personal and Advertising Injury Liability claims throughout the claim’s life cycle. The Claims Specialist may also be called upon to handle complex, high exposure Auto and General Liability claims. As all these claims are often in litigation, experience handling litigated matters and managing defense counsel is required.Responsibilities:Claims Specialist ($107,600 - $161,400)At the Claim Specialist level, the candidate must be able to independently and timely manage all aspects of the most complex, high-value claims while exhibiting a detailed knowledge of the claim, a well-reasoned analytical focus and a clear strategy for resolution.Claim Consultant ($84,800 - $127,200)The Claim Consultant would handle claims of similar complexity, but with additional managerial oversight and coaching. Experience with commercial general liability claims.At both levels, the candidate must share their expertise and contribute to broader claim goals by participating in audits, projects and training initiatives. Other responsibilities include:Conducting investigations and analyzing and evaluating the information learnedMaking coverage determinations and communicating written position(s) to insureds and other required partiesWithin prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustmentPresenting cases to management for expense or indemnity reserve authority above established authority levelsDeveloping and implementing resolution strategies to achieve high quality outcomesProactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill reviewAttending trials and mediations as necessaryContributing to broader claim and enterprise goals by participating in audits, projects and product development initiativesPreparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.Providing support to field offices to assist field personnel with coverage and liability analysis, time limit demands, extra contractual exposure evaluations and other issues of complexityWork with business partners to evaluate and address claim trends and developmentsAddress inquiries from agents and policyholders, providing superior customer serviceQualifications: Bachelor’s Degree is preferred, law degree a plusMinimum of 5 (Consultant) and 7 (Specialist) years’ General Liability experience handling complex claims, litigated coverage and liability matters requiredCandidate should be disciplined, results-oriented and able to focus on bottom line resultsSuperior analytical ability and organizational skillsExcellent oral and written communication skillsExcellent strategic thinking ability and execution skillsExcellent negotiation and advanced technical claim handling skills, including knowledge of coverage and tort lawsAn ability to communicate thoughts clearly and concisely and to influence and persuade othersSuperior interpersonal skillsAn ability to exceed expectations and influence others to do the sameAdditional Information:This role can have a Hybrid or Remote work arrangement.  Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL, Alpharetta, GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).   Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.Travel required up to 10%.Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high speed broadband cable internet service with minimum upload/download speeds of 3Mbps/30Mbps and (2) your Internet provider supplied device is to be hardwired to the Hartford issued router and/or computer. To confirm whether your Internet system has sufficient speeds, please visit from your personal computer.CompensationThe listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:$84,800 - $161,400The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/AgeAbout Us | Our Culture | What It’s Like to Work Here | Perks & BenefitsSummaryLocation: Hartford, CT; San Antonio, TX; Alpharetta, GA; Naperville, IL- W. Diehl Road; United States - Remote; Scottsdale, AZ; Lake Mary, FLType: Full time