Project Manager

Job Summary This position exists to aid our production department in ensuring our customers have a seamless and exceptional installation experience with us and are 100% satisfied with their project. You will assist our production manager with a variety of tasks. Along with the production manager you will help our company deliver on our commitments and timelines made the night of the sale. Primary Responsibilities Interact with our staff and customers and assure 100% satisfaction Work with fence and deck customer to premeasure and review utility locates and adjust as needed Schedule quality control for fence and deck projects with customers and crews Communicate with customers via email and phone on related issues. Facilitate customer management software from production and operational aspects Visit active jobsites daily to meet quality standards and perform small services Train crews on new products or updates Promote reviews and referrals Qualifications & Responsibilities Adept at Microsoft Office suite, experience with Access type database management (CRM), Leap, fluent in Excel. Effective communication, customer service, and technical skills Positive and energetic personality Punctual and reliable Possess a genuine desire to exceed customer expectations Handle customer complaints, problems, and warranty issues Enjoy being part of the process and documenting all actions taken on job folders in software Assist as needed in preparing daily installation schedule and warehouse needs Fence and/or deck installation experience You must do well under pressure in a very fast paced environment Willingness to learn and adapt We Offer Positive work environment Competitive Pay, Simple IRA w/Match Paid training Bi-Weekly pay PTO/Vacation Medical, Dental, Vision, Aflac available #J-18808-Ljbffr Jacob Sunroom, Exteriors & Baths