Technician Akron/Canton/Massillon Ohio

Service Technician

Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

Solenis is looking for a Service Technician to support the sales and service efforts throughout the Akron/Massillon, Ohio area. This individual will be responsible for conducting basic lab testing, equipment installation and maintenance, chemical transfers, and process monitoring at customer sites. The role requires maintaining accurate inventory records, documenting results, supporting customer operations, and working safely in an industrial environment.

• Perform routine testing and monitoring at customer sites, including data entry and contributing to service report preparation.
• Interface directly with customers to identify and address issues related to chemical programs or equipment performance.
• Manage product inventory, including deliveries to process units and offloading chemicals into customer storage tanks.
• Adjust chemical feed rates based on routine testing and monitoring to ensure optimal treatment performance.
• Alert site managers or support engineers to customer issues, operational concerns, or opportunities for improvement and assist with troubleshooting efforts.
• Conduct expanded process testing to identify dosage optimization opportunities or mechanical impacts affecting performance.
• Install, maintain, calibrate, and troubleshoot monitoring and feed equipment.
• Partner with the site team and customers to ensure optimal program performance and customer satisfaction.
• Perform mechanical and electrical equipment repairs as needed.

Qualifications:

• High School Diploma or GED required.
• Position is primarily Monday through Friday, day shift, with occasional overtime and weekend work as needed.
• Minimum of 2 years of experience working with mechanical and electrical systems in an industrial environment.
• Chemical handling, water treatment, manufacturing, or industrial maintenance experience is preferred but not required.
• Valid driver's license and ability to travel locally throughout the Akron/Massillon territory.

Perks:

• Comprehensive health and wellness benefits.
• Ongoing professional development and career growth opportunities.
• Paid vacation and holidays.
• Competitive hourly compensation and eligibility for the Corporate Incentive Plan.
• 401(k) with company match.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at View email address on click.appcast.io

The expected compensation range for this position is between $58,030.00 and $85,107.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.