Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a close-knit team of four. As a second-generation State Farm agent, insurance has always been part of my family's story. I'm a proud University of Tennessee graduate, parent of three children, and enjoy sports and traveling. We also have an office dog named Gibson who adds a little extra fun to our days!

Giving back is important to us, and we're actively involved with Germantown schools and proudly support St. Jude Children's Research Hospital.

Our agency offers a Simple IRA, health benefits, work-life balance, and licensing costs paid up front. We also invest in our team's success through hands-on training, coaching programs, and professional development opportunities.

Our office is fun, positive, and family-oriented. We work hard, support one another, and believe teamwork is essential to our success. I'm looking for someone who is driven, competitive, loyal, and brings a strong work ethic. Above all, honesty and integrity are essential. If you're motivated to grow and want to be part of a supportive team that values both hard work and having fun, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Manager for Laura Mckay - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.