Patient Care Coordinator- Maple Lawn clinic

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Fulton, MD. About the Role Patient Care Coordinators maintain pleasant and consistent daily operations, provide excellent customer service, and multitask with multiple computer programs each day. Responsibilities Collect all money due at the time of service. Convert referrals into evaluations and schedule patient visits. Provide outstanding customer service: greet patients, make welcome calls, and create an inviting clinic atmosphere. Practice management: manage the schedule, document routing, and caseload; oversee deposits, inventory, and insurance reporting. Meet deadlines and work with minimal supervision while managing personal overtime. Attend required training (Territory Field Trainers, Raintree, other business process updates) and complete quarterly compliance training. Qualifications High School Diploma or equivalent. Strong communication skills and the ability to relate well to Business Office and Field leadership. Proven multitasking ability, detail-oriented, meeting deadlines, and working with minimal supervision. Efficient time management and presentation skills. Physical Requirements This position is subject to inside environmental conditions: exposed to noise consistent with indoor environment; no significant weather exposure. Full‑time, Monday through Friday (minimum 40 hours per week). May be required to attend special events, evenings, or weekends. Primarily sedentary work: sit, occasionally stand, walk, push or pull 0–20 lb. items. Regular computer use (typing, operating printers, phone, keyboard, mouse). Constantly communicate, hear, and speak accurately with associates. Use judgment to respond appropriately in various situations. Benefits Annual paid Charity Day. Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance. Three‑week Paid Time Off plus paid holidays. 401(k) with company match. Hourly salary range: $15–$19 per hour. Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law. #J-18808-Ljbffr Drayer Physical Therapy Institute