Product Manager

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Senior Product Manager About your role: You will define and execute product strategy for solutions focused on enterprise content management, workflow automation, and AI-enabled operational transformation for financial institutions. You will partner with engineering, design, clients, sales, implementation, compliance, and leadership to identify market opportunities, prioritize investments, and deliver solutions that improve operational efficiency, regulatory readiness, and client outcomes. What you'll do: Define and execute product vision, strategy, and roadmap for enterprise content management, workflow automation, and AI-enabled solutions serving financial institutions. Identify market opportunities, customer needs, and industry trends across banking, credit unions, fintech, and financial services technology. Build business cases and recommend product investments using market analysis, client feedback, competitive intelligence, and measurable business impact. Partner with engineering and user experience teams to define requirements, user stories, acceptance criteria, and success metrics across the product lifecycle. Prioritize product features, backlog items, and release plans based on customer value, strategic alignment, and operational impact. Engage directly with financial institution leaders, operations teams, and technology stakeholders to understand business challenges and translate them into product opportunities. Collaborate with engineering and architecture teams to define use cases for intelligent document processing, workflow orchestration, automation, and AI-enabled capabilities. Partner with sales, implementation, solution consulting, and marketing teams to support product positioning, launch readiness, client adoption, and retention. Represent the product organization in customer meetings, advisory councils, executive presentations, conferences, and industry events. Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: 5+ years of experience in product management, including ownership of roadmap, prioritization, and delivery for enterprise software or financial technology solutions. 5+ years of experience in banking, credit unions, fintech, payments, lending, document management, workflow automation, or related financial services technology. 5+ years of experience developing and launching enterprise software products in Agile environments with cross-functional teams. Experience defining product requirements, user stories, acceptance criteria, and success metrics for complex technology solutions. Experience building business cases, evaluating product investments, and using market and customer insights to support product strategy. Strong communication skills with experience presenting to executives, clients, developers, and operational stakeholders. Bachelor’s Degree in business, technology, finance, or a related field, or equivalent combination of education, related experience and/or military experience. Experience that would be great to have: Experience with enterprise content management platforms such as Hyland, OpenText, Laserfiche, M-Files, or Box. Experience with workflow automation, intelligent document processing, robotic process automation, or AI and machine learning-enabled business applications. Experience supporting banking operations, lending, deposits, servicing, compliance, or digital transformation initiatives. Experience contributing to product management practices or mentoring less experienced product team members. How you'll work: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. Travel: This role requires occasional travel (up to 10%). Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being. Paid holidays and generous time away policies. No-cost mental health support through Employee Assistance Programs. Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. Eight Employee Resource Groups to foster a collaborative culture and expand your network. Unparalleled professional growth with training, development, and internal mobility opportunities. Medical, dental, vision, life, and disability insurance options available from day one. Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan. Tuition assistance and reimbursement program. Paid parental and military leave. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact View email address on click.appcast.io. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. 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