Clinical Resource Coordinator, Adult Dialysis, Jackson Main, FT, Days

Jackson Memorial Hospital - Adult Dialysis, 1611 NW 12th Ave, Miami, Florida, 33136. Full-Time, Days shift. Why Jackson Jackson Memorial Hospital is the flagship hospital for Jackson Health System and has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world’s greatest medical breakthroughs and important moments in South Florida. We’ve grown into one of the nation’s largest public hospitals, and one of the few that is also a world‑class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world’s most skilled and highly regarded multidisciplinary team of healthcare professionals. Summary The Clinical Resource Coordinator is a professional member of the health care team who has 24‑hour/7‑day accountability for the coordination, monitoring and management of patient care resources to promote cost‑effective delivery of patient care services at the appropriate level while maintaining a standard of quality patient care for all patient populations. The Coordinator acts as a resource to all levels of staff in defining, implementing and evaluating patient care and nursing practice standards utilizing clinical expertise, the nursing process, current concepts/principles of case management/utilization management/disease management, quality improvement, clinical practice and health care trends. The Coordinator maintains compliance with current regulatory standards and new regulations, clinical and financial, and promotes such compliance as part of daily operations among all team members. The Coordinator performs specific job criteria/performance standards according to prevailing applicable Jackson Health System, professional and regulatory standards. Responsibilities Leads the assessment, planning, implementation and evaluation for new department models/initiatives. Identifies practice issues, system issues and trends utilizing medical criteria, clinical data systems and protocols. Performs problem resolution activities to maintain quality patient care. Presents at administrative meetings. Tracks Case Management and Social Work metrics and productivity, including length of stay (LOS), case mix index (CMI), discharge barriers, resource utilization, discharge planning and level of care. Manages patient throughput: assessment and evaluation to determine appropriate level of care and admission status (inpatient, observation, outpatient procedure), from point of entry through discharge. Follows up in the outpatient setting for patients enrolled in the CRM Placement EDP program. Visits facilities to evaluate and determine patient appropriateness in the current level of care when the Manager for Clinical Resource Management is unavailable. Works with the Manager for Clinical Resources Management to transition CRM Placement EDP program patients to the appropriate level of care. Oversees the Clinical Care Coordinator’s performance regarding level of care, medication, treatments, pain status, discharge plans and individualized care plans, including reinforcing teachings and discharge planning. Maintains leadership visibility, supporting service excellence initiatives and focusing on improved employee satisfaction. Rounds on patient units to identify barriers to staff performance and discharge barriers. Creates and implements Corrective Action Plans (CAP) for problem resolution and escalation of issues preventing efficient performance. Coordinates day‑to‑day CRM operations for designated areas, including program development, staffing, liaison with PROS/MCOS/regulatory/community agencies, revenue cycle department, length‑of‑stay initiatives, Physician Adviser activities and evidence‑based practices. Provides management oversight for referral and problem resolution of complex discharges. Collaborates with family, attending physician, chief utilization officer, utilization management committee and discharge services providers for a safe discharge plan. Conducts concurrent review of employee schedules to ensure appropriate staffing coverage based on patient census. Collaborates with the chief utilization officer on utilization management committee, case consultation activities, negotiation of patient placement at appropriate level of care and evaluation of patient’s medical plan of care. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned. Experience Generally requires 3 to 5 years of related experience. Education BSN or Bachelor’s degree in related field is required. Master’s degree is preferred. General Competencies Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job‑appropriate technology and software applications. Management Competencies Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods and coordination of people and resources. Skill in monitoring and assessing performance to make improvements or take corrective action. Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to plan, implement and evaluate programs; ability to establish goals and objectives; ability to recognize, analyze and solve a variety of problems. Nursing competency: ability to understand, respect and accommodate patients’ preferences and needs with regard to their individual beliefs, customs and practices. Ability to clearly, accurately and effectively provide information to doctors, other nurses, patients and family members. Ability to show compassion, patience and maintain a non‑judgmental approach to patients, their families, employees and customers. Unit Specific Must have clinical knowledge, skill and ability to fully and accurately complete all required unit competencies, as indicated in the unit competency checklist. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods and coordination of people and resources. Skill in monitoring and assessing performance to make improvements or take corrective action. Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to plan, implement and evaluate programs. Ability to establish goals and objectives. Ability to recognize, analyze and solve a variety of problems. Credentials Valid Florida RN license is required. American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for healthcare providers is required upon hire with at least 6 months validity and maintenance at JHS for the duration of employment. Must meet and maintain valid and current all unit‑specific and organizational skills/competencies, certifications/licenses, as required by regulatory and/or nursing standard of practice for the specialty. Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. #J-18808-Ljbffr Jackson Health System