Network Administrator

Job Overview Reports to: Chief Information Officer Primary Function: The Network Administrator will be responsible for the support of daily system maintenance, support of servers, network equipment, hardware, software, and end user environments. The Network Administrator provides exceptional and timely customer service to users, working under the general direction of the CIO. Duties and Responsibilities Assist with hardware and software problems across the server or network infrastructure. Manage complex project plans. Act as point of escalation for all helpdesk tickets. Monitor network performance to determine necessary adjustments and future changes. Assist the CIO in managing a multi‑facility network environment, including maintenance, backup, installation, and troubleshooting of a Local Area Network and Wide Area Network. Maintain network servers by troubleshooting hardware and software issues. Install and maintain all systems with the latest security and patch releases. Evaluate, implement, and maintain all personal computer hardware and software applications. Manage backup application software, backup of network files, and antivirus updates. Troubleshoot the voice and data environment. Provide on‑call after‑hours support for all systems as required. Recommend changes to improve system and network configuration. Deliver a high level of quality service, both internally and externally, including a timely and professional response to member service areas. Complete other IT duties as assigned. Demonstrate teamwork through initiative, dependability, positive attitude, good attendance, and diplomacy. Job Education and Experience High school diploma or equivalent. BS/BA college degree in an information technology discipline. If no degree, a minimum of 3 years of relevant work experience and at least 6 months of related experience. Relevant certifications are a plus. Knowledge and Job Performance Requirements Candidate must possess an understanding of network and voice equipment, PC software and hardware troubleshooting, Microsoft Server, Exchange, Active Directory, VMWare ESX, and system administration. Must demonstrate critical thinking, problem‑solving, server application management, and the ability to meet goals and timelines. Excellent written and verbal communication skills, strong work ethic, and self‑motivation are required. Salary Range $50,000 to $60,000 per year, depending upon experience. Benefits Generous PTO 11 Paid Holidays 401(k) Match up to 3% Short‑and Long‑Term disability insurance Life Insurance Compliance Must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and the USA Patriot Act. Diversity and Inclusion We believe in diversity, equity, and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr