Property Management Analyst

Job Description

Job Description

Job Title: Property Management Analyst

Company Overview

Leumas is dedicated to transforming communities and providing sustainable housing solutions. With a strong track record of managing and preserving affordable housing units across the United States, we are committed to creating lasting social impact.

Position Summary

We are seeking a skilled and detail-oriented Property Management Analyst to join our team. This role serves as the right-hand/deputy of our Property Management Coordinator and monitors our quality control audits, manages our internal property management training program, ensures compliance with federal, state, and local housing regulations and policies, evaluates maintenance and work order performance, and provides training to onsite teams. The PM Analyst plays a key role in preparing properties for HUD reviews, INSPIRE inspections, property conditions, and internal operational assessments.

Responsibilities

• Conduct engaging and thorough in-person and /or virtual training sessions for new property management hirers both at the corporate and onsite level.
• Provide ongoing coaching and training support to property management employees to reinforce learning and improve job performance.
• Serves as the liaison between the Property Management Department and our external QC Analyst.
• Collaborate with PM Coordinator to identify employee weaknesses demonstrated on QC reports and create actionable plans for improvement.
• Collaborate with the PM Coordinator and Finance Department to assist in budget construction, ensure alignment with contract requirements, and monitor budget compliance throughout the project duration.
• Manage Power Bi Monday Reports and monitor Monday Reporting inputs in Dynamics for completeness and accuracy.
• Work with the PM Director to design and implement both long- and short-term strategies for project improvement and organizational growth.
• Serve as a secondary point of contact for clients and partners, assisting the PM Coordinator in maintaining positive client relationships.
• Review lease renewals, rent adjustments, utility‑allowance changes, and subsidy calculations for accuracy.
• Ensure accurate monthly, quarterly, and annual reporting to HUD and/or lending institutions.
• Review renewal offers, rent‑setting documentation, and market‑rate compliance.
• Verify the accuracy of move‑in/move‑out processes, unit inspections, and resident charges in YARDI.
• Audit leasing files for accuracy, adherence to company policy, and fraud prevention.
• Ensure compliance with state/local landlord‑tenant laws and fair housing requirements.
• Review maintenance processes, including timely work‑order completion, follow‑up communication, and resident‑satisfaction tracking.
• Support operational quality efforts related to delinquency, occupancy, marketing, standards, and customer‑service procedures.
• Perform periodic site‑level operational audits and walk‑throughs with a minimum of two QC trips per quarter.
• Monitor recurring maintenance issues, safety concerns, and preventative‑maintenance needs; escalate as appropriate.
• Assist in developing and updating QC policies, procedures, and internal controls.
• Collaborate with operations, compliance, accounting, and leadership to resolve compliance or operational issues.
• Identify risks and performance gaps and recommend process improvements.
• Support new acquisitions, onboarding initiatives, and due‑diligence assessments.
• Ensure FastField and property‑inspection reports are completed monthly.

Qualifications

• 5+ years of experience in property management, compliance, or multifamily housing operations.
• Possess and maintain Certified Occupancy Specialist (COS)
• Strong working knowledge of HUD programs.
• Familiarity with maintenance operations and work‑order management software.
• Excellent auditing, analytical, and problem‑solving skills.
• Strong communication and technical‑writing abilities.
• Strong knowledge of CMS systems.
• Experience with property‑management systems; Yardi experience is a plus.
• Experience and knowledge of HUD and conventional financial requirements.
• Exceptional attention to detail and analytical abilities.
• Strong written and verbal communication skills.
• Ability to work independently and meet deadlines.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A collaborative and mission‑driven work environment.
• A chance to contribute to transformative social‑impact projects.

If you are a passionate and results‑driven professional with a proven track record in operations and a commitment to creating positive social change, we invite you to apply.

Leumas Residential provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.