Office Service Associate Floater

The Millennium Group

Job Description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Position Summary

A Floater is a cross‑trained Office Services team member based in McLean VA, who travels to the Reston, VA and DC area to provide flexible coverage across mailroom, shipping/receiving, and general office support, ensuring consistent operations whenever staffing gaps or workload demands arise.

Key Responsibilities

This position will be stationed in McLean, VA with travel to the Reston, VA and DC area whenever staffing gaps or workload demands arise.
Receive, sort, process, and deliver all incoming mail and packages
Pick up, transport, and deliver materials within and between departments (including VA and DC locations)
Deliver office supplies and support internal building deliveries
Maintain records, logs, and files; collect data for reporting
Ensure the Customer Service area is staffed and provide coverage as needed
Apply knowledge of postal regulations and basic computer skills
Resolve issues and support customers, including occasional difficult interactions
Maintain equipment and ensure proper operation
Communicate with client contacts and keep management informed of operational needs
Prioritize tasks, adapt to changing demands, and demonstrate leadership
Work overtime when required
Perform other duties as assigned

Qualifications

High School diploma or GED
Reliable transportation for travel to multiple client sites
Minimum 2 years of Mail/Print Services or Office Services experience preferred
1–3 years of experience with Microsoft Office (Word, Excel, Outlook)
Strong customer service and communication skills
Ability to work independently or as part of a team
Strong attention to detail and ability to multitask
Ability to operate mail carts, hand carts, and flatbeds
Ability to lift 50+ pounds
Have a Drivers license

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Vacancy posted 15 days ago

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