Community Association Manager

Job Description

Job Description

We are seeking an enthusiastic and detail-oriented Community Association Manager to join our dynamic property management team. In this role, you will be the primary point of contact for residents, vendors, and team members, ensuring smooth daily operations of residential properties. Your proactive approach will help maintain high occupancy rates, ensure compliance with regulations, and foster positive relationships with tenants and stakeholders. This is an exciting opportunity for individuals passionate about real estate, customer service, and property management to grow their career in a fast-paced environment.

Duties

• Interpret governing documents (CC&Rs, bylaws), mediate disputes, and issue notices for architectural or community rule violations.

• Handle homeowner inquiries via phone and email with professionalism and courtesy, ensuring excellent customer service.

• Support property maintenance coordination by communicating with vendors and tracking work orders through CMMS (Computerized Maintenance Management System).

• Board Support & Administration - Prepare agendas, distribute board packets, and attend scheduled and annual meetings.

• Assist the Board in drafting annual budgets, managing accounts payable/receivable, tracking delinquent dues, and generating regular financial reports.

• Support conflict management efforts by mediating tenant concerns and resolving issues promptly while adhering to legal administrative procedures.

• Participate in property observations, facilities management, and compliance audits to uphold safety standards and property quality.