Front Desk Associate

Front Desk AssociateWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As a front desk associate you are the face of the hotel and the first interaction when guests enter the building. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.Here are some reasons our associates like working for us:Competitive PayGreat Benefits including various levels of Medical plans, prescription discounts plus vision/dental401K Retirement Program with company contribution – FREE MONEY!Complimentary Hotel Room Night Program – Receive 7 free nights a yearGroup Life Insurance equal to your annual salaryVoluntary Short and Long Term Disability ProgramsConcord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition priceRole Responsibilities: As a Front Desk Associate you have the responsibility to give our guests the best hospitality experience they can have by:Processing credit card transactionsHandling phone system, transferring calls, reservations, etc.Verify, balance and review hotel room availabilityPerform Check-in and Check-out proceduresAdminister guest payment policiesMaintain overall lobby appearanceBe versed in all hotel emergency proceduresProcessing, folding, and assisting housekeeping with laundryPay Range: $18-$19 per hourWhy Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.