Patient Care Coordinator

Patient Care Coordinator

At Middleton Family Dentistry, we believe in more than just great dental care, we believe in creating long lasting relationships with our patients and our team. We're growing and seeking an exceptional Patient Care Coordinator to join our front office team. If you're organized, personable, and passionate about providing an excellent patient experience, we'd love to meet you.

As our new Dental Administrative Talent, you'll be the first warm smile patients see and the guiding hand that helps them feel at ease. You'll play a vital role in scheduling, billing, treatment coordination, and supporting the clinical team, all while ensuring every patient feels like part of our family. Our ideal candidate embodies our 5 core values: dedication, excellence, positivity, teamwork and honesty (DEPTH). We are looking for someone who is excited to develop their skills and who shares our core values!

Example of What You'll Do as a Patient Care Coordinator

• Greet patients and answer phones with warmth and professionalism
• Manage the appointment schedule with accuracy and efficiency
• Verify patient forms and insurance policies, present financial options, and process claims
• Support a smooth and welcoming patient check-in/check-out experience with Disney like Service
• Help keep systems and records organized and up to date
• Follow up with patient post op care
• Collaborate with clinical and admin team members to provide seamless care

What We're Looking For in a Patient Care Coordinator

• Prior experience in dental or medical administration preferred
• Excellent communication and customer service skills
• Tech-savvy and comfortable with dental software (Dentrix and Microsoft)
• Ability to multitask with grace and stay organized under pressure
• A positive attitude, team spirit, and a love for helping others

What We Offer to our Patient Care Coordinators

• A supportive and joyful work environment
• Ongoing training and opportunities for growth
• Competitive pay and benefits package
• Work-life balance and a team that truly cares

Why Middleton?

At Middleton Family Dentistry, we blend modern technology with compassionate care. From toddlers to grandparents, we serve generations of families with integrity, kindness, and clinical excellence. As a valued team member, your work will have a lasting impact in the lives of others, and you'll be supported every step of the way. At this practice, YOUR VOICE MATTERS!

Our team members typically stay with our work family for an average of 6 years. Our team members had the following to say about why they love our practice:

• "The practice truly feels like a family. Everyone helps each other whenever possible and cares for each other."
• "I love that there are no 'bad' questions, everyone is always willing to help me and guide me to the right person for the question."
• "We really do what is best for our patients, I love that we are ethical and kind/compassionate."

Ready to Apply?

Please attach a cover letter with your application stating which of our core values is the most important to you and why. To be considered for this position and move forward with the interview process, we require this question to be answered.

You can follow up your application on our careers page at middletondentistry.com. We are really looking forward to hearing from you!