Concierge

1129 Parkway Ave, Elkhart, Indiana 46516 Job Description The concierge/receptionist performs a variety of administrative support duties including: Greeting all visitors to the community, answering the telephone, transferring calls to appropriate parties, and taking accurate messages. Monitors walkie‑talkie, door security system and fire panel as needed. Monitors the resident sign‑in and sign‑out log and the visitor registration log, and completes administrative support functions such as filing and making copies. Transfers calls or takes messages in a courteous, friendly, and helpful manner. Fills out and logs service request forms for residents and/or staff. Monitors and greets visitors to the community. Keeps front desk and lobby area clean and neat at all times. Sells meal tickets and accounts for them by payroll deduction or personal check. Ensures the security of the building, checking entrances/exits periodically to ensure the community is secure. Attends in‑services and staff meetings as required. Assists with coordinating van schedule for residents. Follows confidentiality policies regarding release of resident information. Performs supportive office functions for all departments including filing, typing, and making copies. Completes all other duties as assigned. Qualifications Must possess a high school diploma or GED. Must be considerate, neat, well‑groomed, and professional in appearance; must dress in a professional manner. Must have experience in administrative functions. Must answer phones in a polite and professional manner. Must be organized, able to work well with others as part of a team. Must be polite and considerate to residents, visitors, co‑workers and management team. Must be able to effectively communicate both verbally and in writing. Must be able to sit for extended periods of time. Must be able to function effectively in a busy environment and multi‑task. Must be willing to work a flexible schedule that includes weekends and holidays. Must attend all required in‑services and staff meetings. Benefits and Training 401(k) + Fulltime & Part‑time Benefits Packages, Training, Development & Career Laddering, Great work‑life balance, Flexible Scheduling. About Harmony Senior Services Harmony Senior Services is a certified Great Place To Work and one of the country’s fastest growing companies in the luxury senior living industry offering independent living, assisted living, and memory care in 45+ locations across the United States. Founded on the belief that people deserve access to high quality senior living options, we provide each resident, family member, and associate with the same care, compassion, and respect we would for our own family. We are a family serving families; our team members are the foundation of the Harmony family, and we strive to create an environment where everyone feels safe, supported, and valued. We are passionate about serving our residents and their families while fostering a meaningful and fulfilling workplace for our team. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace. #J-18808-Ljbffr