Night Auditor

Job Title

Reconcile and post daily revenue activity.

Essential Job Functions

• Posts room charges and taxes to guest accounts.
• Verifies all account postings and balances
• Run end of day process in property management software PMS and POS systems.
• Balance credit card transactions and process credit card batches.
• Monitors the current status of gift card, discount, and other promotional programs.
• Understand principles of auditing, balancing, and closing out accounts
• Provide next day reports to Accounting, Front Office, Housekeeping, Sales and Executive office as required.
• Reconcile and complete all daily cash handler's drops vs. system cash called for.
• Perform duties of front desk agent as assigned.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

Additional duties as necessary and required.

Education/Experience

High School diploma or general education degree (GED).

Requirements

• Must be able to speak, read, write and understand English.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Thorough knowledge of computer processing system and ability to manually perform these operations if necessary.
• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
• Must be able to handle a high workload volume with organization and control.
• Extensive knowledge of the hotel, its services and facilities as well as the surrounding area.
• Ability to solve problems and make rational decision.
• Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer.
• May be required to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations.

Physical Demands

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to sit at a desk for long periods of time. Walking and standing are required the rest of the working day. This includes traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task.
• Must be able to work over night hours, typically from 12AM to 8AM
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 15 lbs. occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

Work Environment

• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.