Quality Technician 3rd Shift

STGi is seeking candidates for the Registered Nurse position to work full-time providing medical care to detainees in custody in support of ICE Health Service Corps at the Immigration and Customs Enforcement Medical Facility.

INTRODUCTION: The ICE Health Services Corps (IHSC) exists within the organizational structure of the United States Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO) under the supervision of the Department of Homeland Security (DHS). The United States Public Health Service (USPHS) Commissioned Corps Officers, civil service staff and contractors comprise the healthcare professionals working together to provide quality healthcare services. IHSC serves as the medical experts for ICE for detainee health care.

MISSION: IHSC’s mission is to provide medical care to maintain the health of individuals in the custody of ICE through an integrated health care delivery system, based on nationally recognized correctional, detention and residential health care standards. The Agency is committed to providing healthcare services to protect the nation’s health, reduce global disease and provide medical support for the law enforcement mission of the safe apprehension, enforcement and removal of detained individuals involved in immigration proceedings. IHSC is committed to ensuring a system of care that is ethical, responsible, and accountable through rigorous surveillance and monitoring activities.

ATTRIBUTES AND PROFESSIONAL QUALITIES

• Strong oral and written communication skills.
• Excellent interpersonal skills.
• Critical thinking skills.
• Cultural competency.
• Integrity and honesty.

REQUIRED EDUCATION AND EXPERIENCE

Degree issuing institution and or program must be accredited by an entity recognized by the U.S. Department of Education

• Graduate from an associate's or baccalaureate nursing program for Registered Nurses located
• in a State, the District of Columbia, or a U.S. territory accredited by The Accreditation
• Commission For Education in Nursing (ACEN) or The Commission on Collegiate Nursing
• Education (CCNE).
• Minimum one year of professional experience as a licensed registered nurse in a hospital, medical office or residential setting.
• Experience in a detention/correctional or residential healthcare setting (preferred, not required).

REQUIRED LICENSURE / CERTIFICATION

• Current, full and unrestricted licensed as Registered Nurse in the state in which the duty station is located. Any changes to license must be reported to employer immediately.
• This position does not require privileging by IHSC.
• Maintains BLS for Healthcare Providers® certification through the American Heart
• Association®.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Verbal and written proficiency in Spanish
• Ability to properly use equipment, materials and supplies in simple diagnostic and treatment procedures.
• Ability to work in a multi-cultural and multi-lingual environment.
• Ability to utilize telephonic interpreter/translation services to complete assigned duties if not fluent in a language the patient understands.
• Ability to adapt to sudden changes in schedules and flexibility in work requirements.
• Ability to communicate proficiently in English (verbal and written) in order to develop positive rapport with patients, co-workers and other stakeholders.
• Ability to establish and maintain positive working relationships in a multidisciplinary environment.
• Ability to navigate in an electronic work environment including electronic health records, web based training and communications.
• Knowledge of, and moderate proficiency in, common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook and SharePoint.
• Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).

MAJOR DUTIES AND RESPONSIBILITIES

• Provides direct care to patients within discipline Scope of Practice and performs functions in accordance with current accepted practice, licensure, certification, credentialing and or granted privileges.
• Provides treatment of persons throughout the life span as appropriate to discipline and facility setting.
• May be expected to respond to and or coordinate response to medical emergencies. .Must appropriately document patient/resident encounters electronically according to current standards of care using electronic health records.
• Provides supervision of Licensed Vocational/Practical Nurses, as assigned.
• Evaluates health care needs of residents and develops nursing care plans to meet those needs.
• Provides assessment and treatment of residents during sick call utilizing the IHSC RN Guidelines and refers to mid-level provider and/or physician as appropriate.
• Provides screening of residents during intake per IHSC established policies and procedures.
• Obtains residents’ medical histories and appropriately refers abnormal findings or responses or stated medical problems to the physician and/ or mid-level provider.
• Draws labs as requested and collects laboratory specimens.
• Destroys and properly disposes of all sharps to include but not limited to needles and syringes according to hazardous waste, infection control and safety guidance.
• Assists in the disposal of biologically hazardous wastes on a regular basis as needed.
• Administers medications, immunizations, education or other needed treatments as ordered/recommended.
• Adheres to professional nursing principals, procedures and techniques for appropriate patient care and take direction from onsite administrative personnel.
• Adheres to medication administration guidelines, understand pharmaceutical agents and their desired effects recognize adverse effects and take appropriate corrective measures as needed.
• Maintains safety when dispensing medications and is continually cognizant of the potential hazards of drug hoarding and trafficking among residents.
• Provide patient/resident health education as appropriate
• Coordinates health care needs of residents with multidisciplinary team members and coordinates referrals to off-site providers as required.
• Participates as member of multidisciplinary team to ensure that equipment, supplies and logs are available, correct and updated. Ensures all equipment is functional and appropriately maintained according to manufacturer’s requirements.
• Provides radiological services in accordance with scope of practice for practice state and IHSC Policies and Procedures. These services will be primarily to conduct tuberculosis surveillance i.e. digital single view chest x-rays.
• May serve as clinic coordinator to ensure effective and efficient clinical operations.
• May participate in peer reviews, Quality Improvement/Quality Assurance activities, Infection
• Control activities, investigations or other clinically significant activities onsite.
• Performs record keeping functions in accordance with program policies and position.
• Maintains functional proficiency and ease of use utilizing electronic health records as required by, and appropriate to, position.
• Completes and passes all discipline specific competencies testing, initially and annually.
• Completes all initial, annual and ad hoc training as required/assigned.
• Maintains patient confidentiality, and confidentiality of medical records, in compliance with the Privacy Act and HIPAA regulations in all work activities.
• Adheres to, and maintains awareness of, IHSC Policies, Procedures, Directives, Operational Memoranda and accreditation standards as prescribed by ICE/IHSC.
• Adheres to, and participates in, IHSC’s Safety, Prevention, Infection and Control, Quality Improvement, Patient Education and other programs and collateral duties as appropriate to position.
• Attends and participates in general/medical staff meetings.
• Other duties as assigned.

DUTY HOURS/ ON-CALL REQUIREMENTS

• IHSC operates 24/7/365; this position is required to respond during an emergency activation.
• This full time position requires availability to work day, evening and night shifts; availability during weekends and holidays is also required.
• On-call availability is not required for this position.

SECURITY REQUIREMENTS

• The Department of Homeland Security’s Personnel Security Unit (PSU) must render an Initial Preliminary Favorable Fitness Determination to be considered a qualified candidate.
• A Complete Favorable Fitness Determination must be rendered by PSU upon completion of initial, and between, subsequent background investigations to meet the requirements of this position.

PHYSICAL DEMANDS

• Required to walk unaided at a normal pace for up to 10 minutes and maintain balance.
• Required to respond to any medical emergency within 4 minutes, where a fast walk or jog may be necessary to provide assistance.
• Required to perform CPR/emergency care standing or kneeling.
• Must have the ability to assist sick, injured or aging detainees or staff exiting the building during an emergency (may require lifting, dragging, wheeling or carrying someone who weighs significantly more than self).
• Must be able to see, hear and smell with or without the use of aides if necessary (exceptions on a case by case basis).
• Must easily alternate between kneeling and standing.
• Must be able to lift, push, or carry 30 pounds.
• Must perform the duties in a stressful and often austere environment without physical limitations.
• Must be capable of standing on hard services (cement floors) for long periods of time.

STGi, Inc is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission. _ _STGI OFFERS A COMPETITIVE BENEFITS PACKAGE WHICH INCLUDES MEDICAL, DENTAL, VISION, 401K WITH COMPANY MATCH AND A GENEROUS PTO POLICY.

STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Required Skills Required Experience

Qualifications:
SKILLS:

• HS Diploma in discipline related to functional work or role with 5-7 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience. Understanding of In-store marketing campaigns and execution requirements is preferred. 
• Able to apply broad work experience and knowledge when analyzing problems, especially regarding Retail In-Store Marketing products and services. 
• Must be able consistently identify critical elements, variables and alternatives to develop solutions. Able to apply excellent business acumen and collaborative skills when resolving problems. 
• Must possess excellent project management skills. Able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions.
• Able to apply expertise in all the tools or applications used to complete work assignments. Able to apply excellent functional computer knowledge in utilizing Microsoft Windows, or other technical tools in completing assignments. 
• Able to mentor junior level team members in the use of tools and/or systems in the position.
• Requires excellent written and verbal communication skills, with ability to state messages in a clear manner by using language that is easy for others to understand. Able to explain programs policies and procedures in language that is understood by others. Requires strong understanding of the impact of a message on the organization or customer.
• Must have strong and demonstrated customer relationship skills. 
• Must be able to work independently and lead resources from multiple organizations.
• Must be able to work overtime, weekends and holidays if necessary.
• Role may be performed remotely.

RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER