Single Family Homes Assistant Property Manager

Job Description

Job Description

Type:  Contract to Hire

Position: Residential Property Management Assistant (Single Family Homes & Townhomes)

Location:  McLean, VA

Pay: $60-65k & excellent benefits

Hours:  Mon-Fri, 8:30am – 5:00pm

Hybrid:  After contract period can work 1-day remote per week

Note:  There is a 2-week period where this position covers the emergency line afterhours and rotates between of a team of 10+ thus covering about 4 times a year. The Friday before the 2-week rotation, will be a half day.

Background check:  Yes

Summary:

Our client, a high-end full-service management company with over 1200 properties under their care, is seeking an Assistant Property Manager to manage a portfolio of residential properties (single family homes and townhomes).

The Assistant Property Manager is responsible for assisting the Property Manager as needed, while building customer relations with tenants. Follow-up of new clients to ensure paperwork is complete and assist as needed with the check-in, check-out inspections and responding to tenant/owner/vendor/agent inquiries. Develop a positive tenant relationship while supervising all maintenance/repair issues and oversee the supervision of vendor assignments for work order completion. Assistant P.M. is responsible for scheduling & conducting periodic inspections with tenants of assigned properties.

Responsibilities:
--Handle direct inquiries from Owners/Tenants/Vendors/Agents to resolve any issues regarding PM services and paperwork, escalating issues to senior management as necessary.
--Respond to tenant calls/emails regarding all maintenance issues of managed properties. To include after hour maintenance calls, as needed.
--Schedule/Manage all work orders with vendors and tenants to completion.
--Work with Property Manager to complete Move-In, Move-Out & Periodic Inspections as needed and provide proper documentation accordingly.
--Provide Assistance for completion of Security Deposit and maintain SD files as needed
--Maintain property files
--Back-Up support of phone calls/emails for Property Manager
--Provide a monthly "Owner Hold List" of funds needed on major repair expenses for Director of PM.
--Reviewing and completing Vendor invoices.
--Organizing and tagging property keys Logging Keys on Assignment
--Provide back up support for rental processing and lease preparation, as needed.
--Assist Property Manager with new owner brochures and paperwork.
--Document Scanning to P-Drive and filing as needed
--Updating Owner/Vendor/Tenant information as needed in Appfolio

Qualifications:
--Knowledge of property inspection procedures.
--Common Knowledge of Virginia & NVAR Laws for managed properties.
--Knowledge of and proficiency with a variety of computer software applications including Microsoft Word, Excel, Access, PowerPoint & Gmail messaging.
--The ability to maintain current knowledge in the PM based software APPFOLIO & HAPPY INSPECTOR after initial training is provided.
--Must be able to multi-task and stay on top of multiple projects

Company Description