Warehouse Manager

Summary RESPONSIBILTIES Coordinates activities of truck drivers and warehouse employees after reviewing picking tickets, purchase orders or transfers to plan loading, shipping priorities and methods to used meet delivery schedules for customer orders Communicates with sales, customer service, purchasing and production departments to review inventory on hand and customer orders to ensure availability of product Establishes and/or follows operational procedures for verification of incoming and outgoing shipments, handling and disposition of product, and control of warehouse inventories Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments of purchase order to bill of lading prior to receipt Responsible for maintaining tractors and trailers, forklifts and buildings or equipment at all area locations Implements, maintains and supports all company policies and procedures including safety programs and DOT regulations and BIT inspections. This includes good housekeeping by keeping warehouse and yard areas neat, clean and well organized Actively promotes adherence to corporate Quality, Sanitation, GMP standards to achieve a finished product within quality control specifications Additional duties as assigned by management. SUPERVISORY RESPONSIBILTIES Directly supervises truck drivers and warehouse employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. COMPETENCIES Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities Leadership - Inspires and motivates others to perform well; Accepts feedback from others; Gives appropriate recognition to others Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth Quality Management - Demonstrates accuracy and thoroughness Business Acumen - Understands business implications of decisions; Displays orientation to profitability Judgment - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions ; Uses equipment and materials properly Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time Dependability - Follows policies and procedures; Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education And/Or Experience One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual English/Spanish required. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge of Inventory software; Order processing systems; Spreadsheet software and Word Processing software. CERTIFICATES, LICENSES, REGISTRATIONS Requires current Forklift Certification or the ability to pass certification. Other Skills And Abilities Knowledge of basic production processes and inventory controls both internal and external is very helpful. Familiarity with DOT regulations, logistics and equipment required. Other Qualifications Must be at work during business hours and available whenever needed both at night and on the weekends during seasonal peaks. Attendance and/or availability is critical to managing areas of responsibility. PHYSCIAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision and peripheral vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually loud. #J-18808-Ljbffr Pratt Industries