Remote SaaS Support Desk Manager - Lead & Optimize

Arine

Remote job

Arine, a San Francisco-based healthcare tech company, is seeking a remote Support Desk Manager to oversee our Support Desk for the Virtual Pharmacist Platform. You will lead analysts, ensure SLA adherence, and optimize ticketing workflows while collaborating with product, engineering, and clinical teams. The role emphasizes data-driven improvements, scalable support systems, and cross-functional leadership in a fast-growing environment. #J-18808-Ljbffr Arine

Apply

Vacancy posted 22 hours ago

Similar jobs that could be interesting for youBased on the Remote SaaS Support Desk Manager - Lead & Optimize in San Francisco, CA vacancy

Remote Help Desk Lead — IT Support & Operations Manager
A leading company in the United States is looking for a remote Data Entry Clerk to manage help desk operations and assist employees with technical issues. The ideal candidate should possess strong organizational skills, attention to detail, and exemplary communication abilities...
Remote job
Work from home
Cybba
Houston, TX
8 hours ago
Deal Desk Lead
$155k - $170k
...The Role As Deal Desk Lead, you will be the... ...included) + 2 days remote. What You'll Do... ...deal workflow, optimizing the steps from initial... ...: Develop and manage a sales approval matrix... ...to Sales to support sales that require... ..., preferably in a SaaS or startup environment...
Remote work
Contract work
Work at office
Flexible hours
Yoodli AI Roleplays
Bellevue, WA
6 days ago
Service Desk Manager
UDT is a leading technology enabler, dedicated... ..., securing, and managing technology—whether... ...Miramar, FL.Service Desk ManagerThe Service... ...customer-centric support delivery across... ...service workflows, optimize staffing models, enhance... ....Manage remote, hybrid, and in-office...
Remote work
Currently hiring
Work at office
Work visa
All shifts
Shift work
Night shift
Weekend work
UDT
Miramar, FL
2 days ago
Service Desk/End User Services Manager
$110k - $130k
...seeking a hands-on Service Desk Manager to lead and grow our end-user services... ...line of defense for all IT support, owning the full intake... ...environment - corporate offices, remote users, and field... ...documenting, measuring, and optimizing processesPreferred QualificationsExperience...
Remote work
Permanent employment
Work at office
Weekend work
TEKsystems
Mc Lean, VA
22 hours ago
Enterprise Deal Desk Lead SaaS Contracts & Compliance
...Chicago is seeking a detail‑oriented Deal Desk Manager to optimize contract processes across Legal,... ...collaborating with Legal and Finance. You’ll support enterprise deals, ensure compliance,... ...requests. A strong background in SaaS contracting and cross‑functional partnership...
Suggested
Contract work
Ripple
Chicago, IL
2 days ago
IT Service Desk Lead
...IT Service Desk Lead Position Title IT Service Desk... ...for leading and managing a 24x7 global IT Service Desk operation supporting end users across multiple... ...efficiency through process optimization, automation, and... ...Directory, Azure AD Remote Support Tools...
Remote work
Shift work
Info Way Solutions
Des Moines, IA
2 days ago
Service Desk Manager
...Position Summary: The Service Desk Manager is responsible for leading the daily operations of... ...high-quality technical support and customer service... ...satisfaction). Implement and optimize ITIL-aligned service management... ...device management, and remote support tools. Leadership...
Remote work
Softrim
Alpharetta, GA
3 days ago
Service Desk Manager
$100k - $125k
...The Role The Service Desk Manager will manage a team of... ...Desk Analysts and IT support personnel, ensuring efficient... ...of technical issues, optimal user experience, and... .... This is a remote position, but Chicagoland... ...needed. Responsibilities Lead and manage the IT Service...
Remote work
Work at office
Night shift
Weekend work
GrabJobs
League City, TX
3 days ago
Service Desk Lead
...IT Service Desk Lead Arhaus was founded in 1986 on... ...providing effective IT support services to end-users... ...of the IT services by managing day-to-day activities,... ...for the organization's remote locations, including offices... ...consistently exhibits optimism and energy; learns new...
Remote work
Flexible hours
Arhaus Recruiting
Hudson, OH
4 days ago
Service Desk Manager
.../life: You will find support to help you manage your personal life while... ...of the Service Desk, Desktop Support, endpoint... ...Service Desk Manager leads subordinate staff,... ...procedures. Manages, optimizes, and leads the evolution... ...management tools, remote support tools, call handling...
Remote work
Work experience placement
Firelands Health
Sandusky, OH
1 day ago
IT Help Desk Manager
$149.85k - $185k
...and the US Military. Remote Work Options With offices... ...around the globe. Manager, Global Help Desk Location US, Remote... ...shortage, and the long lead time and expense of... ...to lead our global IT support function. This is a hands... ...in common SaaS and IT support systems...
Remote work
Full time
Internship
Work at office
Flexible hours
Horizon3 AI, Inc.
Chicago, IL
14 hours ago
IT Service Desk Manager
...technologies to humankind. We have supported many of the most impactful... ...clinical trial’s imaging to optimize the opportunity to... ...in oncology. The IT Service Desk Manager is responsible for managing... ...and managing the environment remotely. End User Computing Asset and...
Remote work
Work at office
Imperatrix Datum Solutions Corporation
Scottsdale, AZ
3 days ago
IT Help Desk - Supervisor
...Description IT Help Desk SupervisorLNK International... ...prompt, professional support for all end users.... ...supervising help desk staff, managing workload distribution,... ...to support optimization.Coordinate technician... ...ticketing systems and remote support tools.Ability...
Remote work
Local area
LNK International, Inc.
Hauppauge, NY
5 days ago
Remote SaaS Customer Support Lead | Escalations & Coaching
...company, is seeking a Customer Support Lead to champion customer... ...work with the Customer Support Manager to improve processes while ensuring... ...and families, offer a remote work setup, and provide training to grow within a dynamic SaaS environment that serves millions...
Remote job
ParentSquare User Group
New York, NY
3 days ago
Senior Service Desk Lead
$80k - $95k
...as the operational lead for the Helpdesk... ...delivery of end-user support services across... ...support with service management, operational... ...improvement through process optimization, workflow... ...the Corporate Help Desk and provide support... ...offer: ~ Hybrid and remote work environments...
Remote work
Full time
Work at office
Home office
Flexible hours
2 days per week
BCS Financial Corporation
Villa Park, IL
4 days ago
Service Desk Manager
$92k - $147.9k
...you are responsible for managing the Service Desk function and IT Support team across our US and international... ...someone who excels at leading dispersed teams and isn'... ...process improvements to optimize service and team... ...personnel as well as remote support using remote control...
Remote work
Permanent employment
Local area
(EDO) Entertainment Data Oracle, Inc.
Lansdowne, VA
2 days ago
Service Desk/End User Services Manager
$110k - $130k
...seeking a hands-on Service Desk Manager to lead and grow our end-user services... ...line of defense for all IT support, owning the full intake... ...environment - corporate offices, remote users, and field locations... ..., measuring, and optimizing processes Preferred Qualifications...
Remote work
Permanent employment
Work at office
Weekend work
TEKsystems
Greenway, VA
9 days ago
Sustainability SaaS Demand Gen Lead (Hybrid/Remote)
Leanpath, Inc. is seeking a Demand Generation Manager in Portland, OR (hybrid) to drive full-... ...that generate Marketing Qualified Leads for our SaaS and hardware solutions. You will own... ...sales, product marketing, and analytics to optimize the buyer journey, leverage AI tools...
Remote job
Leanpath, Inc
Beaverton, OR
1 day ago
Remote Deals Desk & Pricing Strategy Lead (East US)
DoiT is seeking a Head of Deals Desk & Pricing Strategy to lead a global team focused on pricing strategy,... ...Finance to accelerate revenue growth and optimize commercial outcomes. You will drive... ..., Finance, and Revenue Accounting. Remote-friendly with East Coast emphasis. #J...
Remote job
DoiT
Brooklyn, NY
1 day ago
IT Service Desk Manager, Managed Services
...looking for an IT Service Desk Manager who thrives on developing people... ...delivering outstanding support to clients. Mission of... ...Manager is responsible for leading and optimizing Mirazon’s Service Desk operations... ...~ General understanding of remote management and monitoring...
Remote work
Full time
Temporary work
Mirazon
Louisville, KY
7 days ago
Service Desk Manager
...career and customer oriented IT Support Manager to begin an exciting and... ...delivery model; Tier 1 (IT Service Desk). To maintain a high level of... ..., including supporting remote and on-site customers staffed... ...the associated government task lead are amended or developed as needed...
Remote work
For contractors
Immediate start
Science Applications International Corporation
Oak Ridge, TN
1 day ago
Service Desk Manager
$89.26k - $151.74k
...award.ICF is seeking an experienced Service Desk Manager to lead delivery of a modern, AI-enabled IT service desk supporting a federal technology program. Reporting to the... ...time employment is:$89,261.00 - $151,744.00DC Remote Office (DC99)SummaryLocation: Washington, DC;...
Remote work
Full time
Contract work
Work experience placement
Work at office
Local area
ICF
Maryland
2 days ago
Lead IT Help Desk Manager
...A technology services provider is seeking a proactive Help Desk Manager in the United States to lead an IT support team. Responsibilities include managing help desk staff, responding to escalated issues, and implementing service quality best practices. The ideal candidate...
Flexible hours
Jobgether
New York, NY
1 day ago
Part-Time IT Help Desk Manager - Lead Support Team
...Online River is looking for a part-time Help Desk Manager to lead our IT support team. This role involves overseeing technical issue resolutions, managing support requests, and improving customer service. Applicants should have proven leadership experience and a strong...
Part time
Online River, LLC
Los Angeles, CA
3 days ago
Lead FP&A and Deal Desk Associate
$138k - $150k
...for some of the world's leading non-profit... ...donations don't behave like SaaS contracts, and our forecast... ...and realized revenue Support forecast accuracy and board... ...or working in a Deal Desk function ~ Comfort building... ...to support your remote workspace. ~ Annual professional...
Remote work
Contract work
Temporary work
Worldwide
Home office
Fundraise Up
New York, NY
6 days ago
Service Desk Team Lead
$75k - $85k
...to work from their home address. Remote Office Space Reimbursement: Eligible... ...industry! Position Details Lead a Service Desk team to deliver reliable support, high service quality, a positive... ..., efficiency, and accountability Manage, coach, and develop the Service Desk...
Remote work
Work at office
Work from home
Logical Position
Portland, OR
2 days ago
CLIENT SERVICES FRONT DESK MANAGER
..., dental, and behavioral health support department. The Client Services Front Desk Manager (CSFM) provides day-to-day leadership... .... This is an on-site, non-remote management position requiring regular... ...operational departments to optimize workflows, monitor quality and productivity...
Remote work
Work at office
Whitman-Walker Health
Washington DC
5 days ago
Service Desk Lead
...Service Desk Lead Company Overview The Intersect Group is partnering with a growing technology... ...that delivers comprehensive IT support, managed services, and technology solutions to a... ...infrastructure Experience supporting SQL Server, Remote Desktop Services, and voice...
Remote work
The Intersect Group
Scottsdale, AZ
15 hours ago
Support Desk Manager
...Description Join Our Growing Team as a Support Desk Manager! At Next Level IT Pros, we’re a... ...looking for a Support Desk Manager to lead our support team, currently three technicians... .... Work Flexibility: Primarily Remote: You’ll work from home most of the time...
Remote work
Casual work
Work from home
Home office
Monday to Friday
Next Level IT Pros
Lakewood Ranch, Manatee County, FL
5 days ago
Lead Service Desk Manager
GDIT is seeking a Lead Service Desk Manager to join our program supporting the biomedical research community for our customer with the National Heart, Lung, and Blood Institute (NHLBI) at the National Institutes of Health. Responsibilities: Overall management responsibility...
Contract work
Work from home
Flexible hours
General Dynamics Information Technology
Bethesda, MD
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote SaaS Support Desk Manager - Lead & Optimize. Be the first to apply!