Supervisor, Slot Operations

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting View email address on click.appcast.io, Slot Operations page is loaded## Supervisor, Slot Operationslocations: Hard Rock Hotel & Casino Atlantic Citytime type: Full timeposted on: Posted Todayjob requisition id: R134Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:**Job Description:**Under the direction of the Slot Shift Manager & Director, the incumbent assists Slot management in all phases of Slot Operations.* Monitor daily jackpot and machine malfunctions transactions for accuracy and response time.* Responsible for supervising Slot attendants on assigned shift within assigned section.* Assists in training, counseling, scheduling and evaluating Slot attendants.* Handle employee and customer complaints and disputes.* Promotes positive customer service, safety, security and creates a friendly atmosphere.* Ensures that Slot attendants work with cashiering personnel, security officers or other Hard Rock Hotel & Casino staff in regards to jackpot payouts, and exchange slips.* Monitor IRS currency transaction reporting requirements.* Safeguard against theft and ensures the security and integrity of all casino property.* Report developments that may affect the casino operation to the Slot Shift Manager or Assistant.* Accountable for all issues and non-issued slot keys and equipment.* Ensures compliance with all gaming regulations.* Coordinates and participates in Slot special event functions.* Promotes positive public/employee relations at all times.* Maintains a clean, safe hazard-free work environment within area of responsibility.* Performs all other related and compatible duties as assigned.QUALIFICATIONS* High School diploma or Equivalent preferred.* Minimum one (1) year of Slot Attendant or Slot Technician experience preferred, or one (1) year of casino experience with previous experience as a Slot Floor Supervisor in a high volume casino environment* Must have a KEY license or be able to obtain one #J-18808-Ljbffr