Case Managers (Housing & Outreach)

About the Job

POSITION: Case Managers (Housing, Outreach, and Medical Outreach)

CATEGORY: Full-Time/Exempt/Permanent

LOCATION: In-Person, Falls Church, Fairfax or Alexandria, Virginia

Position Summary:

FACETS is seeking mission-driven Case Managers to join our team providing comprehensive, community-based case management services to individuals experiencing homelessness or housing instability. Case Managers help clients access essential services, secure stable housing, and work toward long-term stability and self-sufficiency.

We are currently hiring for multiple positions, including:

• Housing Case Managers
• Outreach Case Managers

To learn more about FACETS and view current openings, please visit our careers page:

About the Organization:

FACETS is a nonprofit organization that opens doors by helping parents, their children, and individuals experiencing the effects of poverty in Fairfax County. We address urgent needs through wraparound services and strong community partnerships, helping individuals and families move toward safe, stable housing after years of uncertainty and instability. At FACETS, we believe every person in our community deserves a place they can call home. Every team member plays a vital role in making a meaningful difference in the lives of our most vulnerable neighbors.

Key Responsibilities:

• Conduct comprehensive assessments to identify client needs and develop individualized service plans.
• Connect clients to housing resources, healthcare services, and community-based supports.
• Assist with housing applications, documentation, and housing stability planning.
• Conduct field-based outreach to engage individuals experiencing homelessness, including visiting shelters, encampments, and other community locations.
• Coordinate referrals to medical, behavioral health, and social service providers as appropriate.
• Maintain accurate and timely case documentation in required systems.
• Collaborate with internal teams and community partners to support client goals.

Required Skills and Abilities:

• Bachelor's degree in social work, human services, or a related field, plus two years of professional social work or case management experience working with homeless and/or at-risk populations.
• Ability and willingness to conduct field outreach, including visiting wooded areas or locations not intended for habitation to engage program participants.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite, including Microsoft Excel.
• Valid driver's license, reliable transportation, good driving record, and personal auto insurance required
• Ability to drive a 15-passenger van.
• Candidates must successfully pass required criminal background checks.
• Bilingual (English/Spanish) is preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to attend occasional meetings at other FACETS office locations within Fairfax County, including 3 annual organization-wide fundraising events each year.

Salary Range: $48,000 - $51,000 annually

FACETS offers a competitive salary commensurate with qualification/experience.

Benefits:

• Paid medical, dental, and vision insurance for full-time employees with competitive family rates and medical plan options.
• Paid Basic Life Insurance with an option to buy additional coverage.
• 403(b) retirement plan options with generous matching.
• Full-time employees receive paid annual vacation and sick leave, paid holidays, and floating holidays.
• Flexible Spending Accounts (FSAs) for healthcare and dependent care.
• Long-Term Disability, Short-Term Disability, 100% employer paid.
• Free Employee Assistance Program (EAP).
• Reimbursement of work-related expenses including portions of mileage and mobile data expenses.
• On-going professional development and training; reimbursement for portions of tuition, training, or (re)certification in areas related to current position.

Everyone at FACETS is driven to make a difference in the lives of our neighbors experiencing homelessness, hunger, and poverty. FACETS is committed to fostering, cultivating, and preserving a culture of respect and belonging. FACETS is an equal opportunity employer with a culturally diverse work environment. Our welcoming community encourages collaboration across programs for our rewarding work.

How to Apply:

Interested candidates may apply by sending a resume and cover letter to View email address on click.appcast.io.

Equal Employment Opportunity M/F/D/V.