Travel Coordinator

Travel Coordinator

CBRE | Directline, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms.

About the Role:

We are seeking an experienced Travel Coordinator who will be responsible for offering excellent customer service, assisting our employees in arranging all aspects of business travel, facilitate professional, accurate, cost-effective travel arrangements, keeping all department functions and processes in line with standard accounting practices and internal controls. This position will work closely with other departments such as Accounting, Payroll, and Finance.

What You'll Do:

• Excels in customer care
• Arranges flights, accommodation, and transportation for personnel traveling to/from site per the project schedule.
• Coordinates flight schedules and passenger movements;
• Resolves and addresses flight discrepancies, delays, cancellations, and/or grievances.
• Researches and coordinates "best value" flight arrangements;
• Trusted advisor provides informed and insightful recommendations ensuring best travel experience while adhering to travel policy.
• Coordinate domestic and international travel for big groups
• General resource and point of contact for travel-related issues
• Completes hotel reservations and payment
• Responds to broad spectrum of travel issues (changes, cancellations, extensions, etc.) by email, text and telephone.
• Prepares travel confirmations, processes, and delivers travel schedules as requested
• Keeps detailed, accurate and updated records using existing filing system
• Maintain excellent relations with travelers and outside vendors with prompt response times
• Ensure compliance with travel policies and procedures
• Resolve hotel no shows, cancellations, and early check out fees.
• Demonstrates excellent telephone and service etiquette
• Provide after hours and weekend support as needed
• Collaborate with other administrative staff and work in a team environment
• Assisting with onsite and external events as needed
• Flexible approach to work with ability to adapt to changes, priorities and deadlines
• Maintains high level of confidentiality
• Ability to complete expense report overflow via Concur
• Assists and supports other administrative duties as directed by the Travel Manager
• Ad hoc duties as assigned

What You'll Need:

• 1+ years of corporate travel industry experience
• 1+ Experience using Concur Travel and Expense system
• Experience with domestic and international travel reservations
• Excellent written and verbal communication skills
• Ability to handle sensitive matters and exercise sound judgment, discretion, and confidentiality
• Ability to be available in the evenings and weekends for travel emergencies
• Must be detail-oriented, highly organized, and able to work independently with minimal direction/supervision
• Patience and flexibility
• Proficiency in Microsoft Office products (Outlook, Word, Excel, PowerPoint)
• Regular and dependable attendance and punctuality is required
• Proven success prioritizing work and maintaining composure in a fast-paced environment

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forwardthinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Applicant AI Use Disclosure:

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Travel Coordinator position is $80,000 annually and the maximum salary for the Travel Coordinator position is $90,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.

Equal Employment Opportunity:

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada).