Assistant General Manager

Assistant General Manager

Maxx Fitness 365 Fitness and Recovery Studios is looking for a committed, friendly, upbeat individual to become a part of our fitness team!

If you are looking to share a passion for fitness, then this is the perfect job for you!

Essential Duties and Responsibilities:

• Responsible for providing the first positive impression of the Maxx 365 Fitness and Recovery Studios.
• The Assistant General Manager must be passionate about the fitness industry and have a desire to manage a staff and provide superior customer service.
• This individual must be driven by goals and have an ability to enhance the member experience at our location.
• Interact with customers by telephone and in person to provide information about our memberships and services.
• Check to ensure that appropriate changes were made to resolve any customer service issues that may come up.
• Complete membership forms, prepare change of address records, or issue service discontinuance orders, using our CRM system.
• Contact customers to respond to inquiries from members, prospects and guests.
• Maintaining a clean facility is paramount.
• Create rapport with customers that may lead to sales of new memberships or additional services or products.

Physical Functions:

• Ability to stand and/or walk for an entire shift;
• Open availability to work 35 - 40 hours each week.
• High energy and a passion for fitness preferred
• Sales and customer service experience required.

The job requirements list is not a complete description of responsibilities, but the list reflects the general qualifications, duties and/or responsibilities necessary to perform this position. The Company reserves the right to revise the job description when circumstances are necessary for reasons like, but not limited to, new systems, technical developments, emergencies and/or personnel changes.