Property Manager

Description Responsibilities include (but are not limited to): FirstService Residential; NYC's most prestigious and fastest growing full-service property management firm has an exciting opportunity for a career-minded professional. The onsite property manager is responsible for all aspects of client relations from financial reporting to building staff performance and productivity. The property manager assumes ultimate responsibility for overall delivery of services to the client. This in-person role is available at a property in Long Island City, New York. Responsibilities include (but are not limited to): * Work closely with the Board of Managers, General Manager and Sponsor team to ensure the property is delivered as planned. * Oversee all aspects of building management in conjunction with the General Manager * Actively participate in the preparation of annual operational budgets * Create and enforce a comprehensive welcome package with move-in instructions, policies, and building rules and regulations. * Monitor cash and reserve funds * Constantly seek, evaluate, and execute methods to preserve client cash and capital. * Ensure timely and accurate payment of bills * Reviewing all sale, lease and refinance packages * Interface with residents * Attend monthly and annual board meetings * Perform all duties as required by specific leases and association documents * Negotiate all service contracts * Oversee resident improvement construction projects and capital improvements as required. * Oversee repairs and apartment alterations * Assure that appropriate insurance requirements are in place for all properties * Maintain property's compliance with all applicable city, state and federal regulations * Perform routine property inspections * Hire, train and supervise staff (union and non-union). This includes but is not limited to conducting interviews for potential open positions and coordination of background and drug tests of potential new hires * Impose progressive disciplinary action if and when so required. * Conduct and manage adequate training of new staff members, as well as the ongoing training of existing staff. * Responsible for the development and implementation of building staff work schedules as well as weekly approvals of building staff payroll in ADP. * Conduct periodic staff performance evaluations. Develop improvement strategies for the performance of building staff members. * Keep track of property financial variance reports. * Constantly seek, evaluate, and execute methods to preserve client cash and capital. * Responsible for overseeing building repairs and apartment alterations. * Approve payment of vendor invoices via accounts payable software, AvidXchange. * Diligently monitor and take appropriate action on delinquent tenant/shareholder/owner accounts. * Ensure that all building permits, licenses, etc. are compliant with state and local rules and regulations. * Responsible for taking immediate action to resolve new violations. * Ensure that old violations of record are resolved on a timely basis. * Ensure implementation of security and safety safeguards and procedures for portfolio of properties managed. * Perform regular property inspections to ensure building safety, maintenance, cleanliness, etc. * Responsible for the communication of mechanical/building deficiencies and issues with building staff and other appropriate parties involved. * Identify, discuss, plan, and negotiate with vendors to complete all necessary capital improvement projects. * Responsible for ensuring proper vendor insurance with Vive and assisting with annual building insurance renewals, including coordinating, and completing any required scheduling insurance tasks. * Responsible for overseeing the maintenance requirements of the properties' physical plants, such as boiler conversions and HVAC systems, and regularly obtaining vendor service contract proposals for Board review. * Interface with all internal department personnel (accounting, compliance, closings, etc.). * Maintain and organize electronic and paper tenants and building files. * Respond to all communications (phone, email, etc.) in a timely and professional manner, ensuring same-day responses to emails and calls received before 3 PM. * Be familiar with critical provisions of client management contracts. * Maintain substantial compliance and follow Property Management Best Practices, particularly FSRconnect. * Email the supervisor within 24 hours of a board or annual meetings with a succinct description of the general tone of the meeting and ensure the property questionnaire is kept current with any relevant updates. * Handle emergency situations and deal with crisis management Skills & Qualifications: * Bachelor's degree required. Certifications desired * 5+ years' experience in New York City residential condominium and cooperative property management. * Fluency in Mandarin (reading, writing, and verbal communication) is highly preferred to support engagement with Mandarin-speaking stakeholders, clients, or team membe * Must have superior verbal and written communications skills and proven customer service exposure. * Must have strong financial acumen, with the ability to analyze, prepare and manage budgets, cash flow, and financial statements effectively. * Need to have a high energy type of attitude to deal with the day-to-day tasks and able to multi-task under pressure and stressful situations. * Must have exceptional organizational skills, with the ability to manage multiple priorities, stay consistent, and remain flexible and adaptable to change while maintaining a high level of accuracy and attention to detail. Proven leadership and teamwork skills and attributes. * Demonstrated experience in large, complex accounts with multiple clients and stakeholders. * Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily. * Excellent time management skills to meet deadlines and display efficiency. * Working knowledge of Microsoft office and Windows environment necessary. * Experience with property management software, AvidXchange, ClickPay is a plus. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, life insurance, short term disability, legal, and identity theft. You will also be eligible for company paid life insurance, long term disability, and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, and a 401k with company match. Compensation: $100,000 - $120,000 / year Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel View email address on click.appcast.io. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at View email address on click.appcast.io; we will respond in accordance with Local Law 144, within 30 days.