Website Support & Project Coordinator

At Sandstorm, we’re all about doing good work for good people — and we’re looking for a Digital Project Coordinator who’s ready to jump in and make an impact. You’ll be part of a curious, collaborative, and high-energy team that blends strategy, UX, and technology to create exceptional digital experiences. Reporting to a Senior Product Owner, you’ll play a key role in keeping projects organized and moving forward — from QA and content entry to analytics and client communications. This role is perfect for someone with 1–3 years of experience who’s eager to learn, grow, and roll up their sleeves to make things happen. You’ll gain hands‑on experience with every part of digital project delivery and set yourself up for a future as a Product Owner or Account Manager. If you’re detail‑obsessed, love solving problems, and get a kick out of seeing a great project come to life, you’ll fit right in at Sandstorm. Responsibilities Project Support & Coordination Translate requirements and documentation into clear Jira tickets and track progress through resolution. Confirm ticket completion and quality with internal teams. Assist with project scheduling, task tracking, and internal communications using Jira, Basecamp, Harvest, and Smartsheet. Support creation and proofreading of proposals, statements of work, and presentations. Client & Team Support Manage intake of support requests, clarifying or reproducing issues as needed. Provide responsive, thoughtful communication to clients and internal stakeholders. Partner closely with a Senior Product Owner to ensure successful project delivery and client satisfaction. Quality Assurance & Content Entry Conduct QA on websites and digital deliverables, ensuring accuracy, usability, and alignment with requirements. Perform website content entry and updates in content management systems such as Drupal, WordPress, and Sitefinity, ensuring adherence to brand and accessibility standards. Help maintain consistent standards for documentation, testing, and content integrity across projects. Qualifications 1–3 years of experience in a digital agency, marketing, or technology environment. Strong organizational skills and exceptional attention to detail. Experience with or interest in website content management (Drupal, WordPress, or Sitefinity). Comfortable managing multiple priorities and meeting deadlines in a fast‑paced, remote environment. Bonus Skills Exposure to web QA or content administration. Industry experience with associations, higher ed, healthcare systems or non‑profits. Understanding of Agile methodologies. Experience with GA4, Looker Studio, or marketing automation tools. Compensation and Benefits The expected starting salary for this position is $40,000 - $45,000 annually, commensurate with experience and qualifications. We offer competitive compensation and a comprehensive benefits package, including: 401(k) with 4% company match Health Savings Account contributions Paid volunteer days, paid floating holidays and your birthday off Annual $1,000 learning and professional development stipend PTO + office is closed Dec 24 - Jan 1 for the gift of time 100% remote work environment A culture that values curiosity, perseverance, and fun Why Sandstorm®? We’re an award‑winning, Chicago‑based creative technology agency that does good work for good people (that’s our mission). We partner with purpose‑driven organizations including associations, nonprofits, healthcare systems, and higher education institutions to create high‑impact and meaningful websites and digital tools. By combining UX research, accessible design, AI, and emerging technologies with advanced engineering, we help our clients connect with their audiences and achieve significant results. Our roster includes amazing brands like the University of Chicago, UNICEF, the New England Journal of Medicine, along with many other passionate, mission‑focused organizations. If you want to do big‑agency digital work in a boutique environment where curiosity and collaboration thrive, you’ll fit right in at Sandstorm. Who Works at Sandstorm? At our core, we are a team of compulsive problem solvers and solution‑seekers; always thinking about what could be and implementing it. We play well with others and have found that clients benefit most when all partners are aligned and working well together. This follows our “Yes and” philosophy of always listening and building upon ideas, no matter where they originate. Collaboration is in our cultural DNA. What About Culture? Our team is constantly evolving and growing both as employees and as professionals in our industry. Job titles rarely do our staff justice. Our culture is grounded in our three core values: Be Curious – Continuous, collaborative improvement is fundamental. Warrior Spirit – We are a team and in it together. Persevere! Create Joy! – Showcased by our monthly “You Rocks!” and Super Secret Sandstorm events! Let’s build meaningful experiences together Sign up for FREE webinars, UX research, and AI trends: #J-18808-Ljbffr Sandstorm