Web Marketing Program Coordinator

At Braze we have found our people. Were a genuinely approachable exceptionally kind and intensely passionate crew.

We seek to ignite that passion by setting high standards championing teamwork and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization.

To flourish here you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change you will be empowered to make a real impact here with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive we cant wait to meet you.

Location: Remote (US) core hours estimated 9:00 AM2:00 PM PT MonThu 9:00 AM12:00 PM PT Fri Duration: September 1 March 30 (7 months) Commitment: 2025 hours/week Type: Direct contract

About the Role

Our web marketing team runs several parallel workstreams: SEO/AEO CRO and quarterly web launches supported by specialists and cross-functional partners. During a planned leave of absence execution of each workstream is covered by existing team members. What this role owns is the connective tissue: the meeting rhythm the follow-ups and the cross-team communication that keep web marketing coordinated and moving.

This is a process-and-communication role managing high velocity workstreams across teams and aligning resourcing and helping leadership make decisions to keep the roadmap on schedule and on scope. Youll keep the moving pieces together so the team can stay focused on the work itself.

What Youll Own

Run the operating rhythm. Facilitate the weekly SEO/AEO/CRO meeting and keep web team standup mechanics tight: agendas notes and action tracking. Attend internal engineering AEO/SEO and web meetings and capture the requests and decisions landing on the web team. Sit on agency calls and assist with roadmap and follow ups and action items.

Keep the roadmap visible. Assemble the written web updates broadcast to cross-functional stakeholders (reviewed by the web team lead before distribution) and help prioritize incoming work with input from workstream owners.

Groom the backlogs. Keep the AEO/SEO and CRO backlogs current: mark items done capture new requests for triage and flag when runway is getting thin.

Track and chase. Follow up on action items across workstreams so nothing silently stalls.

Escalate with judgment. Spot blockers and route them to the right owner: execution questions to the web team lead program decisions to the program owner. Deliver a weekly one-page status report to leadership so they have visibility without extra meetings. Act as the connective issue across a variety of marketing calls actively identifying which items are related for the web team and will need resourcing or prioritization.

Support launch coordination. Keep the quarterly web launch checklist moving (owners dates dependencies) and partner with BizOps on timeline and strategy alignment including occasional support materials such as slides.

Who You Are

• 4 years of experience as a marketing program manager or similar with exposure to web or digital marketing ideally in B2B SaaS.
• Web and demand generation experience a plus.
• Strong meeting facilitator who runs tight productive sessions and leaves a clear paper trail
• Excellent written communicator especially in status updates and stakeholder summaries
• Fluent with backlog and project tracking tools (Asana Jira or similar)
• Comfortable working across functions and driving follow-through without formal authority
• Organized proactive and reliable you notice when something is about to stall and act before it does

Reporting Structure

Youll report day-to-day to the Sr director of digital with the web experience manager and SEO/CRO managers as your first point of contact for execution questions.

For candidates based in the United States the pay range for this position at the start of employment is expected to be between $30000-$40000 over your 6-month tenure. Your exact offer may vary depending on multiple individualized factors including market location job-related knowledge skills and experience.(edited)

#LI-Remote

WHAT WE OFFER

Braze benefits vary by location and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working weve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical dental vision life and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing learning platforms and a yearly learning stipend
• A curated in-office employee experience designed to foster community team connections and innovation
• Opportunities to give back to your community including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative transparent and fun culture recognized as a Great Place to Work

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence BrazeAI allows marketers to combine and activate AI agents models and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter faster and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization Braze enables companies to turn action into interaction through autonomous 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts and was voted a G2 Best of Marketing and Digital Advertising Software Product in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report a 2025 Americas Greatest Companies by Newsweek and a 2025 Fortune Best Workplace in Technology by Great Place To Work among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S. the UK Australia and Singapore.

The company is headquartered in New York with offices in Austin Berlin Bucharest Chicago Dubai Jakarta London Paris San Francisco São Paulo Singapore Seoul Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do and that includes our recruiting practices. Were committed to offering all candidates a fair accessible and inclusive experience regardless of age color disability gender identity marital status maternity national origin pregnancy race religion sex sexual orientation or status as a protected veteran. When applying and interviewing with Braze we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar we encourage you to apply as wed love to meet you

OUR AI-POWERED BRAZE RECRUITMENT PROCESS

At Braze were committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most the person behind each application we use AI-assisted tools at certain stages of our recruitment process.

This includes using AI to analyze the experience skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.

Depending on where you are located you may have certain rights available to you in relation to Brazes use of AI:

• To opt out of AI-assisted review of your application please click the Learn More at the end of the application form below and follow the instructions before submitting your application. Please note if you apply to multiple roles at Braze you will need to opt out in relation to each application.
• To exercise other types of rights such as rights to request further information about how AI is used in our recruitment process to request a manual review of any decision made or to contest a decision please contact us at .

Please contact us at with any questions. To find out more about our hiring process check out this page.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144 for roles based in New York City or if you reside in New York City you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.

To opt out of AI-assisted review of your application please click the Learn More button below and follow the instructions before submitting your application. Please note if you apply to multiple roles at Braze you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at promptly after applying. Summaries of the most recent bias audit results for such tools are available here.

Please see our Candidate for more information on how Braze processes your personal information during the recruitment process and if applicable based on your location how you can exercise any privacy rights.

Required Experience:

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