Store Manager

Join Our Team at PetSmart - Where We Do Anything for Pets! Your Impact Starts Here At PetSmart, we believe that our associates are crucial in creating unforgettable experiences for pets and their families. We provide our teams with the tools and resources needed to thrive. Here are some of the fantastic benefits you will enjoy: Competitive bi-weekly pay Health & Wellness Benefits 401k Plan with company match Flexible scheduling, including days, nights, and weekends Generous paid time off Tuition assistance programs Discounts for associates Career advancement opportunities Professional development support Position Overview As a Store Leader , you will oversee the safety, operational execution, financial performance, and human resource functions within the store. Your leadership will serve as an example, embodying the company's culture while ensuring exceptional service for our pet parents. You’ll work towards achieving business goals and fostering a collaborative environment for your team. Key Responsibilities People Leadership Drive recruitment, hiring, coaching, and performance management. Cultivate a welcoming atmosphere by engaging with your associates and leveraging their feedback. Create and manage team schedules with input from leadership. Support and develop associates through training, mentoring, and performance recognition. Encourage accountability and ownership among team members for their contributions. Maintain open communication and adapt team priorities to meet store goals. Customer Experience Management Lead initiatives to enhance both associate and customer experiences while ensuring the wellbeing of the pets in our care. Address and resolve customer inquiries, ensuring a positive shopping experience. Collaborate with the Store Leadership team for in-store and community events. Regularly evaluate operations to identify areas for improvement. Ensure compliance with safety protocols and store policies. Business Management Achieve corporate strategies and financial objectives. Analyze store performance and communicate results to team members. Identify growth opportunities and manage resources effectively, including labor and expenses. Complete necessary reporting and paperwork on time. Qualifications 4-6 years of leadership experience in retail or a customer-focused environment. Available for flexible scheduling, including evenings, weekends, and holidays. Proficient in computer applications. Strong communication skills, both written and verbal. Excellent organizational skills with great attention to detail. Physical Requirements Must be able to stand, walk, climb ladders, and handle various tasks. Ability to lift and/or move up to 50 pounds frequently. Exposure to pets and pet-related environments is common. Why Join Us? Be part of a team that creates meaningful impacts daily! From helping pet parents select the perfect addition to their family to celebrating special moments with pets, you’ll make moments that matter . At PetSmart, we value diversity and the unique contributions of our over 50,000 associates, all driven by a love for pets. If you are excited about making a difference and sharing your passion for animals, we want to hear from you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides equal opportunity for all associates and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. All applicants must be over 18 years of age (unless in Montana or as legally required). This job summary outlines the general nature and level of work expected for this role and is not exhaustive of all responsibilities. Compensation will align with experience and location. #J-18808-Ljbffr