Workplace Exp Associate

Job Description

Job Description

We are looking for a service-oriented Workplace Exp Associate to support daily front desk and workplace operations in New Jersey. This Long-term Contract position offers the opportunity to create a welcoming, well-organized environment for employees, guests, and vendors while helping maintain smooth day-to-day office services. The ideal candidate brings strong communication skills, a detail-oriented approach to problem-solving, and the ability to coordinate multiple workplace activities with attention to detail.

Responsibilities:
• Welcome employees, visitors, and service providers while delivering a welcoming and responsive front desk experience.
• Coordinate workplace support services such as mail handling, office supply distribution, and onboarding setup to keep daily operations running efficiently.
• Schedule and confirm dining reservations, business-related activities, and other requested arrangements on behalf of internal stakeholders.
• Receive employee and guest questions or concerns, address routine issues promptly, and escalate more complex matters when appropriate.
• Plan and support on-site meetings and events by organizing space, arranging room setup and breakdown, and ensuring needed materials are available.
• Submit and monitor janitorial and maintenance requests to help maintain a safe, clean, and functional office environment.
• Work closely with external vendors to support timely delivery of workplace goods and services.
• Follow building security expectations and emergency response procedures, reporting concerns quickly to protect occupants and visitors.• High school diploma or equivalent with up to 2 years of related experience in front desk, office coordination, or workplace support.
• Ability to follow established procedures and complete routine tasks with consistency and accuracy.
• Clear verbal and written communication skills for interacting with employees, guests, and vendors.
• Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
• Strong organizational skills with the ability to manage multiple priorities in a structured environment.
• Customer-focused mindset with a detail-oriented approach to service and issue resolution.
• Ability to work on-site during standard business hours in a fast-paced office setting.