Senior Customer Operations Manager
Uline Shipping Supplies
Senior Customer Operations Manager
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused – that’s what makes Uline’s customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy.
Guide leaders in analyzing department results for trends and improvement opportunities.
Track and report gross profit, return, vendor performance and customer feedback metrics.
Work with other Uline teams to enhance customer service processes and identify new product opportunities.
Build strong vendor relationships to resolve issues quickly and enhance service quality.
Minimum Requirements
Bachelor’s degree.
5+ years of experience in Customer Service or Product Management, including 2+ years in a management role.
Knowledge of Order Entry, Purchase Order Systems and Microsoft Office.
Travel to Uline’s North American branches and to vendors.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)
#ZR-HQCS
- ...Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused – that’s what makes Uline’s customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our...SeniorWork at officeLocal area
Uline
Sturtevant, WI1 day ago - A leading integrated manufacturing solutions provider is seeking a Program Manager to oversee multiple projects and ensure customer satisfaction at the Pleasant Prairie site. This role requires a Bachelor’s degree, a minimum of 5 years in project management, and strong...Senior
- ...service provider in supply chain management and e-commerce. With 20,000... ...Job Description As a Senior Account Manager at Arvato,... ...). You will manage the daily operations of your team, ensuring they have... ...enhance service delivery and customer satisfaction. Oversee...SeniorFull timeWork experience placementWork at officeFlexible hours
Arvato
Pleasant Prairie, WI27 days ago - Uline, located in Kenosha, WI, seeks a Senior Customer Operations Manager to lead a fast, customer-focused team in reducing order delays and delivering exceptional service on-site at the Kenosha branch. Responsibilities include overseeing backorder and drop-ship operations...Senior
- Uline, a leading distributor of shipping, industrial, and packaging materials, seeks a Senior Customer Operations Manager in Kenosha, WI. You will empower the team to minimize order delays and deliver an exceptional customer experience on-site. Required: Bachelor’s degree...SeniorWork at office
- Uline in Kenosha, WI seeks a Senior Customer Operations Manager to lead our customer service and product management efforts on the Kenosha campus. You will oversee backorder and drop-ship operations, guide department leaders, and drive performance improvements to minimize...Senior
- ...family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials, seeks a Senior Customer Operations Manager in Kenosha, WI to empower the team to minimize order delays and deliver exceptional service. You will oversee...Senior
- A leading property management firm is seeking an experienced Accounting Manager to oversee daily operations of property accounting. Responsibilities include preparing financial statements, supervising a team, and ensuring compliance with policies. Ideal candidates will...Senior
$80k - $95k
...Description Job Description: Title: Senior Account Manager - Commercial Lines Hybrid Preferred: 1-2 days in Columbia, SC office... ...new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring...SeniorFor contractorsRemote workInsurance Office of America
Racine, WI17 hours ago- Cirtec Medical is seeking a Sr. CNC Tool Maker (5 Axis) to own the lifecycle of high-tolerance components from CAD review to tooling selection and 5-axis programming. You will set up and run 5-axis mills to produce precision molds and dies in a strict, climate-controlled...Senior
- Aurora Health Care in Wisconsin seeks a registered dietitian with leadership experience to direct clinical nutrition services across inpatient and outpatient settings. The role collaborates with hospital administration, medical staff, nursing, and allied health professionals...Senior
$20 - $23 per hour
...Responsibilities: Reception Desk Operations: Greet patients and visitors warmly,... ...check-outs efficiently. Phone Line Management: Answer and direct phone calls promptly... ...Patient Support: Provide exceptional customer service to patients, addressing their needs...Hourly payFull timePart timeWork at officeImmediate startMind+ Neurology
Kansasville, WI2 days ago- ...America, Inc. is seeking a Field Service Representative to cover the Wisconsin region, focusing on prompt trouble-shooting, repair, and customer support for concrete pump equipment. You will travel to customer sites, perform in-depth inspections, deliver training, and...Senior
- ...Senior Corporate Recruiter Corporate Headquarters 12575 Uline Dr. Pleasant Prairie, WI 53158 Are you a seasoned recruiter... ...quality active and passive candidates. Work with hiring managers and HR partners to align on talent needs and qualifications to...Senior
Uline, Inc.
Somers, WI17 hours ago $95k - $105k
...make a positive impact - on our colleagues, partners, customers and society. Together, we’re pioneering the solutions... ...jobAs an integral member of our Hygienic Fluid Handling management team, our Customer Operations Manager will lead a customer and partner support...Full timeWork at office- ...coverage recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
Globe Life: Moore Organizations
Kenosha, WI1 day ago - Global Elite Empire Consultants in Wisconsin seeks energetic professionals to join a fast-growing, tech-driven team. The role focuses on virtual consultations with clients, understanding their needs, and guiding them toward effective solutions. You will cultivate lasting...Weekly payRemote work
- ...BCG Attorney Search in Racine, WI is seeking a Senior Criminal Defense Attorney to lead high-level felony cases and contribute to the firm’s growth. This full-time role emphasizes collaboration and a no-billable-hour environment. Qualified candidates will have a JD from...SeniorFull time
BCG Attorney Search
Racine, WI2 days ago - ...Senior Industrial Maintenance Technician Poclain Hydraulics Sturtevant/Yorkville, Wisconsin... ...our hydraulic motor manufacturing operations. This is not an entry-level maintenance... ...improvement projects Utilize CMMS systems to manage work orders, document repairs, and track...SeniorAfternoon shift
- ...Mortenson is seeking an experienced MEP Superintendent II to lead field coordination and management for data center projects. You will liaise with staff at all levels, ensuring alignment with project goals while maintaining integrity and confidentiality. The role emphasizes...Senior
M. A. Mortenson
Kenosha, WI1 day ago - ...Sisk is seeking a Senior Health & Safety Manager to join their Data Centre team in Norway. This role involves overseeing health, safety, environment, quality, and wellbeing standards on-site, collaborating closely with project teams. The ideal candidate will have extensive...Senior
Sisk Co
Waterford, WI2 days ago - ...looking for a highly motivated Sales Executive! The Senior Sales Executive will be responsible for driving... ...opportunities within the commercial HVAC sector.Manage and nurture existing client relationships to ensure customer satisfaction and retention.Collaborate with the...Senior
- ...Customer Service Manager The Customer Service Manager plays a critical role in connecting customers, production, and supply chain operations to ensure outstanding service and reliable delivery. You'll lead a team that manages forecasting, order execution, and customer...
Poclain
Sturtevant, WI1 day ago $75.32k - $80.37k
...Daniels Health, a mission-driven leader in healthcare waste management, as our Customer Service Manager based at our plant in Sturtevant, WI.... ...of our Sturtevant team, you'll lead customer service operations with passion and precision, ensuring our clients receive...Permanent employmentFull timeTemporary workSeasonal workWork at officeDaniels Health
Sturtevant, WI4 days ago- ...Mortenson is seeking an experienced MEP Superintendent II to review, analyze, and manage field coordination issues with project team members. You will interact with staff at all levels in a dynamic environment, requiring flexibility, inventiveness, and discretion to maintain...Senior
Mortenson
Kenosha, WI2 days ago - ...Job Overview A law firm seeks a Senior Criminal Defense Attorney in Racine, WI. The ideal candidate will manage high-level felony cases and contribute to the firm's growth. This full-time position offers a collaborative work environment with no billable hour requirements...SeniorFull timeFlexible hours
BCG Attorney Search
Racine, WI17 hours ago - Position OverviewWe are seeking a results-driven Senior Sales Executive to join our team, specializing... ...will be responsible for developing and managing client relationships, driving sales growth, and ensuring customer satisfaction throughout the sales process. This...Senior
- ...Daniels Health, based in Sturtevant, WI, is seeking a Customer Service Manager to lead operations focused on healthcare waste management. This pivotal role emphasizes team leadership, data analysis, and customer satisfaction through effective support and continuous process...
Daniels Health
Sturtevant, WI2 days ago - ...Modine Manufacturing Company, based in Racine, Wisconsin, is seeking an Executive Assistant to support our senior management team. The role involves managing schedules, coordinating meetings, and organizing travel while ensuring the utmost discretion in handling confidential...SeniorWork at office
Modine Manufacturing Company
Racine, WI2 days ago - Uline busca un Ayudante de Almacen Senior para turno nocturno en su Centro de Distribución de Wisconsin, Pleasant Prairie. Ofrece salario por hora de 34-38 USD, con 4 USD extra por turno, y oportunidades de desarrollo en una empresa líder en envíos e empaque. El rol exige...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Operations Manager. Be the first to apply!
- customer Somers, WI
- administrative & business operations Somers, WI
- remote customer service chat Somers, WI
- customer support Somers, WI
- customer service Somers, WI
- customer relations Somers, WI
- customer service position Somers, WI
- client service professional Somers, WI
- client service Somers, WI
- customer service opportunity Somers, WI