Accounts Payable Invoice and Payment Manager
$91.77k - $166.64kDIRECTV
DIRECTV is seeking an experienced and detail-oriented Accounts Payable Invoice and Payment Manager to lead day-to-day invoice processing and payment operations. This role is responsible for overseeing a team of AP professionals, ensuring timely and accurate invoice handling, managing multi-system payment workflows, and maintaining strong cross-functional relationships with internal stakeholders and external partners. The ideal candidate brings deep AP expertise, strong leadership instincts, and a continuous improvement mindset.
What You Will Do- Oversee invoice processing operations, ensuring invoices are handled accurately, timely, and in accordance with established procedures.
- Manage end-to-end payment operations, including daily payment file reconciliation, wire total reporting to Treasury, and payment tracking.
- Monitor team performance and workflow queues ensuring help desk inquiries, invoice changes, and comment resolution meet quality and timeliness standards.
- Coordinate month-end close activities, including timely notification to back-office partners.
- Oversee Return EFT and Stale Check resolution.
- Ensure payment term compliance, including investigation of payment term mismatches, processing of Payment Term Waiver approvals, and escalation of exceptions as needed.
- Oversee TSA invoice processing, ensuring template accuracy to support on-time payment clearance.
- Monitor and manage Credit Memos with outstanding payment status, ensuring Immediate Terms are applied appropriately.
- Supervise bulk invoice template workflows and ensure daily query uploads are completed; serve as backup when needed.
- Train team members and business users on AP processes and AP system tools.
- Identify trends in manual invoice submissions and proactively engage the business to address root causes.
- Support the transition of select processes to the back-office team, ensuring proper documentation and knowledge transfer.
- Perform UAT and regression testing on new or updated processes.
- Accounts Payable Operations Expertise: Extensive hands-on experience managing invoice and payment operations at scale, including full-cycle AP processing, payment file management, and reconciliation. Direct experience with Oracle Payables or a comparable ERP system is required.
- Process Automation: Experience with robotic process automation (RPA) or workflow automation tools (e.g., Power Automate or equivalent) to streamline AP invoice and payment processes; demonstrated ability to identify manual process inefficiencies and partner cross-functionally to implement automation solutions.
- People Leadership and Team Management: Demonstrated ability to lead, develop, and hold accountable a team of AP professionals. Experience monitoring team workloads, providing coaching, and ensuring quality and timeliness standards are consistently met.
- Payment Systems and Tools Proficiency: Working knowledge of payment platforms and tracking tools, including JPMorgan payment systems, Corpay, and VCARD payment processes. Ability to reconcile payment files against reporting outputs and identify discrepancies.
- Month-End Close Coordination: Experience managing AP activities in alignment with a financial close calendar, including coordinating with back-office partners and internal business units to meet critical deadlines.
- Invoice Quality Control and Compliance: Strong attention to detail with experience conducting invoice quality reviews, identifying keying errors, and enforcing payment term compliance. Familiarity with payment term waiver processes and dispute resolution workflows.
- Cross-Functional Collaboration and Stakeholder Communication: Proven ability to work effectively with internal teams (Finance, Treasury, Ad Sales) and external partners (back-office processing teams, banking partners) to resolve issues and maintain operational continuity.
- Process Improvement and Knowledge Transfer: Experience documenting processes, developing job aids and SOPs, and transitioning work to shared service or back-office teams. Ability to identify workflow inefficiencies and drive sustainable improvements.
- Data Analysis and Reporting: Ability to extract, interpret, and act on data from AP dashboards and reporting tools. Experience using Excel or similar tools for reconciliation, trend analysis, and operational reporting.
- Workflow and Project Management Tools: Familiarity with workflow tracking platforms such as Smartsheet to manage team task queues, monitor progress, and ensure accountability across multiple concurrent workstreams.
- Training and Onboarding Capability: Experience training team members and business users on AP systems, bulk upload processes, and operational procedures. Ability to communicate technical processes clearly to varied audiences.
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field, or equivalent work experience.
- 3 - 5 years required, 5+ years desired of accounts payable or procure-to-pay experience, with at least 2 years in a supervisory or management capacity.
- Proficiency with ERP-based AP systems (Oracle preferred).
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Experience working with banks.
- Familiarity with Smartsheet or similar workflow management tools.
- Experience managing back-office or shared services partnerships.
Compliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process
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