Senior Patient Collections Representative
$23 - $29 per hourUSA Vein Clinics
Senior Patient Collections Representative
Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, USA Clinics Group has grown into the nation's largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home.
We're building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we're even more excited about what's ahead, and the team we're building to get there. We look forward to meeting you!
We offer rapid career advancement, competitive compensation packages, a positive, team-oriented environment, and the opportunity to work with cutting-edge technology. Join a fast-growing, mission-driven company that makes a real impact on patients' lives.
We are seeking a detail-oriented and analytical Senior Patient Collections Representative. This position helps patients understand and resolve balances through accurate account review, respectful communication, payment options, financial-assistance resources, documentation, and follow-through.
Position Details:
- Location: Northbrook, IL
- Schedule: Full-Time, Monday-Friday (onsite)
- Compensation: $23-$29hr based on experience and qualifications.
Key Responsibilities:
- Review charges, insurance processing, payments, adjustments, secondary coverage, and statements before collection activity.
- Communicate balances and payment options clearly and respectfully.
- Establish approved payment plans and support financial-assistance workflows.
- Process payments and maintain accurate account documentation.
- Resolve or route disputed balances and follow issues through correct disposition.
- Protect privacy and comply with approved collection practices.
Vacancy posted 4 days ago
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