CRM Administrator / Developer (Zoho CRM)

We are seeking a CRM Administrator / Developer with strong Zoho CRM experience to maintain, customize, and enhance our CRM software system. This role will partner closely with the digital marketing team to build automation, workflows, integrations, and reporting that support business operations and marketing initiatives.

The ideal candidate is highly organized, technically skilled, and comfortable juggling multiple projects while maintaining attention to detail and focus.
- Maintain, customize, and support Zoho CRM and related Zoho applications
- Design, develop, test, and deploy CRM solutions to meet business needs
- Build and manage automation, triggers, workflows, email templates, reports, and dashboards
- Develop and maintain CRM integrations using APIs, webhooks, and third-party tools
- Collaborate with the digital marketing team on CRM-driven automation and integration projects
- Troubleshoot issues and optimize CRM performance and usability
- Document processes and technical configurations as needed

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
• Strong experience with Zoho CRM• Experience with Deluge scripting
• Webhooks and API integrations
• Zapier integrations
• MySQL
• PHP


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.