Client Account Specialist
Corgi Insurance Services, Inc
Client Account SpecialistWe're hiring a Client Account Specialist to own billing accuracy and the client experience around it — making sure every property manager on our platform gets clear, correct, on-time billing.What You'll DoBilling & client supportAct as the primary billing contact for property managers.Update our Insurance Operating System (IOS) to reflect client requests and changes.Accuracy & revenueKeep billing structures in the IOS accurate.Spot revenue-flow improvements and work with engineering to ship them.Build dashboards that show leadership how billing is performing.Process & enablementCreate training videos and tools to improve the client billing experience.Write playbooks for billing support, validation, and troubleshooting.Standardize processes to prevent workflow breakdowns.What We're Looking ForSharp attention to detail and a strong instinct for data integrity.Can explain technical and billing issues clearly to non-technical people.Proactive, organized, and takes ownership.Comfortable in-person, 5 days/week, in a fast-paced startup.Compensation & GrowthPerformance bonuses tied to billing accuracy, CSAT/NPS, and revenue KPIs.Fast-tracked salary growth for strong performers.
Vacancy posted 4 days ago
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