Sales Support Specialist

IMCD US currently has an opening for a Sales Support Specialist. This role is based in our Corporate Headquarters in Westlake, Ohio. The Sales Support Specialist provides sole support to the sales team by performing a number of administrative tasks. Responsibilities Possess excellent customer service skills and the ability to interact with customers and team‑members in a professional manner. Ability to multitask and switch focus quickly. Ability to think independently. Deadline‑driven, detail oriented, and conscientious. Strong attention to detail and organizational skills. Must possess good organizational skills and the ability to think strategically. Proficient with common computer programs, including Microsoft Office. Excellent written and verbal communication skills. Skills Provides support to six to seven sales team members. Enters sample requests to principals and follows up on non‑standard samples; reviews and verifies data entered to ensure accuracy. Gathers inventory information for sales team. Gathers pricing information on product lines. Locates and forwards documents needed for customers. Creates action items and monthly sample reports. Acts as backup for Receptionist once a week (phone/mail duties). Required Qualifications High School Diploma with equivalent experience. A minimum of 2 years administrative/customer service experience. Desired Qualifications Experience in a fast‑paced environment. Business Acumen. Problem Solving/Analysis. Customer/Client Focus. Teamwork Orientation. Supervisory Responsibility This position has no supervisory responsibility. Position Type / Expected Hours of Work This is a full‑time position. The hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed. The job operates on a hybrid schedule rotating between in‑office and remote work environments. This role routinely uses standard office equipment. Travel Limited travel is expected for this position, approximately 10 %. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #J-18808-Ljbffr IMCD Group