Patient Services Specialist
SMI IMAGING LLC
Description Job Duties:
Physical Requirements: This position may require lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking.
- Greet and welcome patients and visitors in a friendly and professional manner.
- Respond to patient and caregivers' inquiries compassionately and respectfully.
- Collect and process necessary forms, such as insurance details, medical histories, and consent forms.
- Collect co-pays, process payments, and verify insurance information for billing purposes.
- Communicate with patients, radiologists, or technologists regarding patient needs or appointment changes.
- Update and maintain accurate patient files, both physical and electronic, while ensuring confidentiality and compliance with HIPAA regulations.
- Answer phone calls and relay messages.
- Assist with administrative tasks including filing, faxing, and scanning documents
- Other duties as assigned.
- High school diploma or equivalent required.
- 2+ years related experience preferred.
- Prior healthcare experience preferred.
- Excellent customer services skills with the ability to be empathetic to patient needs.
- Ability to show genuine concern and understanding towards patient circumstances.
- Strong communication skills, with ability to listen actively, while entering and verifying data.
- Ability to handle difficult situations with patients or staff, finding amicable solutions to scheduling issues, billing problems, or patient concerns.
- Attention to detail, time management and organizational skills required.
- Maintain composure under pressure when dealing with challenging patient situations calmly.
- Ability to solve problems, multitask and work in a fast-paced environment.
- Dependability, reliability and teamwork are key success factors.
- Knowledge of healthcare insurance plans, medical terminology, and billing processes preferred.
- Knowledge of HIPAA regulations and patient confidentiality standards preferred.
- Familiarity with Electronic Health Records (EHR) systems and insurance verification software preferred.
Physical Requirements: This position may require lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking.
Vacancy posted 16 hours ago
Similar jobs that could be interesting for youBased on the Patient Services Specialist in Oswego, IL vacancy
- FYZICAL Therapy & Balance Centers is seeking a Customer Service Representative for their Plainfield location. In this vital role, you will be the first point of contact for patients, managing schedules and ensuring effective communication between them and the healthcare...Suggested
$19 - $21 per hour
Overview Position: Patient Service Specialist Location: 11245 W. Lincoln Hwy Monkena, IL 60448 Type of Employment: Full-time Schedule: Monday - Friday (hours vary/3 evenings until 7pm per week) Compensation: $19.00 - $21.00/hour (pending experience) When patients...SuggestedFull timeMonday to FridayAfternoon shift- A prominent healthcare organization in Elmhurst is seeking a part-time Customer Service Representative II. The role requires effective communication with patients and staff, managing operator calls, and assisting with instructions for services. Candidates should have a...SuggestedPart timeWork at office
- Forefront Dermatology is hiring a Patient Service Representative for our Naperville, IL clinics. This full-time role greets patients, checks in, verifies insurance, and supports front desk operations. You will travel to Crest Hill, Morris, New Lenox and Yorkville as needed...SuggestedFull time
- Morris Hospital & Healthcare Centers is seeking a Patient Service Representative in Illinois to provide clerical support for the clinic under supervision. You will maintain EMR records and handle insurance verification processes. The role emphasizes accuracy, teamwork,...Suggested
- ...Patient Service Specialist When patients enter our outpatient physical therapy center in Naperville, we want them to have an exceptional experience starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient...Work at office
- Duly Health and Care is seeking a Patient Service Representative in Naperville to greet patients, schedule appointments, collect copays, and manage phones. You will support front desk operations and help ensure a smooth, welcoming patient experience in a busy dermatology...Work at office
- Ophthalmology Surgery Center of Illinois (OSCI) is seeking a friendly, dependable Patient Services Representative to join our team. You will be the first point of contact, greeting patients and managing check-in/out, insurance documentation, and payments. The ideal candidate...
- Northwestern Medicine’s Patient Services Rep role is a full-time daytime position in the Family Medicine office. The role centers on delivering excellent patient service at the front desk, managing registrations, collecting co-pays, and verifying insurance information....Full timeWork at officeDay shift
- Ophthalmology Surgery Center of Illinois is seeking a friendly Patient Services Representative to greet patients, collect information, and support both patients and clinical teams when they arrive for procedures. You will manage check-ins/outs, handle payments and insurance...
- ...Health seeks a detail-oriented Registration Specialist to build the initial electronic health... ...support the care team. You will verify patient demographics, insurance information, and... ..., and provide exceptional customer service in a fast-paced setting at Advocate Health...
$19 - $21 per hour
Overview Position: Patient Service Specialist - Float Locations: Napervlle, Oakbrook Terrace, Burr Ridge, Oak Park, Oak Lawn, Elmhurst, La Grange and Elmwood Park, IL Type of Employment: Part-time Schedule: Monday- Friday (hours vary/some evenings) Compensation: $1...Part timeWork at officeMonday to FridayAfternoon shift- KEI Elmhurst is seeking a friendly, detail-oriented Patient Services Representative to greet patients, verify information, schedule appointments, and help with check-in/check-out and billing. You’ll be the welcoming point for patients and a liaison with insurance and office...Work at office
$17 - $19 per hour
Overview Position: Patient Service Specialist Location: 1020 East Ogden Avenue, Suite 207 Naperville, Illinois 60563 Willing to travel up to 20 miles from Primary Clinic Type of Employment: Part-time Schedule: Monday - Friday (hours vary/2-4 evenings per week till...Part timeWork at officeMonday to FridayAfternoon shift- Endeavor Health in Elmhurst, IL is seeking a Patient Service Representative to join our front desk team. You will handle registrations, scheduling, medical billing support, and patient communication at our Elmhurst location, with occasional travel to Hinsdale. The role...Full timeWork at officeMonday to FridayDay shift
- Silver Cross Hospital is seeking a Nutrition Services Aide to support nutritional operations in New Lenox. The role covers cafeteria duties, patient trayline, and related services, ensuring timely delivery and adherence to sanitation guidelines. Ideal candidates have a...Part timeShift work
$18 - $21 per hour
Overview Position: Patient Service Specialist Location: 17W580 Butterfield Road, Oakbrook Terrace, IL 60181 Type of Employment: Full-time Schedule: Monday - Friday (hours vary) Compensation: $18.00 - $21.00/hour (pending experience) When patients enter our outpatient...Full timeWork at officeMonday to Friday- Northwestern Medicine is seeking a Patient Services Representative to support the medical practice with friendly, accurate registration, insurance verification, and timely collection of co-pays and balances. You will greet patients, verify demographics, answer phones,...
- SynergenX-Low T Center-HerKare is seeking a Patient Services Coordinator to greet patients, manage check-ins, and ensure a smooth front-desk flow in a fast-paced healthcare setting. You will assist patients with billing questions, explain insurance benefits, and handle...
- Select Medical in Naperville, IL is seeking a Part-time Patient Service Specialist to manage front-desk operations and patient scheduling. The role includes greeting patients, collecting co-pays, and coordinating with insurance and other departments to support care experiences...Part timeWork at officeAfternoon shift
- Endeavor Health Careers is seeking a part-time Customer Service Representative II for EMH Main Hospital Elmhurst. The role involves handling high-volume calls, coordinating patient information, and supporting physicians and staff across hospital locations. The schedule...Part timeShift work
- Edward Elmhurst Health seeks a Patient Service Representative - Float to support Endeavor Health Medical Group across multiple sites. The role is full-time (36 hours) with varying hours and a per-hour pay range. A bilingual candidate with healthcare experience is preferred...Hourly payFull time
- Fox Valley Medical Associates in Batavia, IL is hiring a Full-Time Patient Services Representative to greet patients, check them in, answer calls with empathy, and support scheduling and insurance verification for a seamless patient experience. You'll work Monday-Friday...Full timeMonday to Friday
- Advocate Health Care is seeking a Diet Office Clerk to coordinate diet office activities related to patient trayline and production in a timely, accurate manner. Responsibilities include processing patient meal selections per diet orders, printing daily reports, and ensuring...Work at office
- Forefront Dermatology in the Naperville area is seeking a Patient Service Representative to join our Crest Hill, Naperville and New Lenox clinics. You will handle patient check-in, verify insurance, manage a multi-line phone system and support front desk operations. This...Full time
- Northwestern Medicine seeks a Patient Service Representative (Onc Gynecological) in a full-time, hourly role in Warrenville, IL. The position supports patient check-in/out, registration, and payment processes with a focus on exemplary customer service in a healthcare setting...Hourly payFull time
- Northwestern Medicine Central DuPage Hospital is seeking a Patient Services Representative to greet patients, verify insurance, collect balances, and register patients at the front desk. The role requires strong customer service skills and attention to detail in a fast...Work at office
- Northwestern Medicine in Naperville, IL seeks a Patient Service Representative to greet patients, manage check-in/out, verify demographics, and handle payments with a focus on exceptional service. The role supports access to care and ensures smooth patient flow across clinic...
- Northwestern Medicine seeks a Patient Services Representative to greet patients, verify insurance, collect payments, and register patients in a care-focused setting. The role emphasizes accurate data entry, appointment coordination, and effective communication with patients...
$18 - $22 per hour
Job Title Location 757 E. Boughton Rd, Bolingbrook, IL, 60440, United States Base Pay $18.00 - $22.00 / Hour Job Category Administrative Employee Type Part-Time SMI Imaging LLCPart time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Services Specialist. Be the first to apply!
Related searches
- health services administrator Oswego, IL
- information technology and services consultant Oswego, IL
- guest services associate Oswego, IL
- environmental service worker Oswego, IL
- environmental service aide Oswego, IL
- toyota service advisor Oswego, IL
- community services specialist Oswego, IL
- food service officer Oswego, IL
- public service officer Oswego, IL
- human services program consultant Oswego, IL