AVP, National Field Claims and Private Products

As one of the leading writers of Federal Crop Insurance, AgriSompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long-term success.

AgriSompo North America is a part of AgriSompo, Sompo International's global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovate insurance and reinsurance solutions to agriculture partners worldwide. Sompo International, AgriSompo's parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect. Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance.

As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. AgriSompo North America has major offices in Lenexa, Kansas and Des Moines, Iowa as well as regional offices around the country. A shared commitment to integrity, accountability, collaboration and agility define our culture, and we strive to create exceptional value for our clients and shareholders and maintain AgriSompo North America as a desirable place to work.

Job Description

Are you looking for your next opportunity?

AgriSompo has a unique opportunity for a AVP, National Field Claims and Private Productsin our National Field Claimsteam.

The AVP, National Field Claims/Private Products is responsible for providing oversight and support of private product claims throughout AgriSompo. This role partners with regional leadership to ensure consistent claim practices through training, team development, best-practice guidance, and ongoing operational oversight. Responsibilities include conducting field reviews and claim audits, maintaining quality and compliance standards, and approving large-loss claims to protect financial integrity and customer outcomes.

Location: This position will be based out of our Lenexaoffice. We strive for collaboration which is why we offer a work environmentwhere our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you'll be doing:

• Build and maintain professional relationships with the adjusters, ACSs, RCMs and other departments including Claim Auditors, Quality Control, Quality Assurance, Underwriting, and Accounting to ensure open and effective communications between departments to process private products claims efficiently and correctly.
• Leverage data and analytics, including remote sensing and weather data, to improve efficiency, accuracy, consistency, and fairness across field claims operations.
• Develop and maintain an understanding of the claims and policy systems, including updates and changes.
• Provide guidance and serve as a technical resource for the adjusters, ACSs and RCMs on private products claims. Consistently follow regulatory and company rules, policies and procedures - MPCI, Private Products and/or Named Peril.
• Serve as a resource for controversial/disputed/denied claims - fact finding and initial formal communication with the insured (letters).
• Develop, maintain and deliver well organized and effective adjuster training material for adjuster schools, private products schools and new hire training.
• Provide input to IT and/or the VP of AI Strategy and Business Integration to identify potential system improvements and efficiencies, bugs/issues which need to be fixed and updates due to changes in the policy or procedure.

What you'll bring:

• 7 years of crop insurance claims experience and proven professional track record.
• Valid driver's license and satisfactory driving record to meet company requirements.
• Licensing and CAPP certification in accordance with FCIC and State requirements
• High school diploma or equivalent or equivalent training and work experience required, Bachelor's degree in business, management or agriculture is preferred.
• Effective interpersonal, oral, and written communication skills with the ability to interact with all levels of people within and outside the organization.
• Ability to work well both independently and within a team environment.
• Ability to utilize analytical thinking; find facts and solve problems.

Salary Range: Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values-Accountability, Agility, Collaboration, Development, and Integrity-we build trust and support one another to achieve our goals worldwide. Life at Sompo page

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.