Practice Manager

Job Description

Job Description

Are you an experienced leader who enjoys building strong teams and creating exceptional patient experiences? Mercy Dental Group is seeking two motivated and organized Practice Managers to lead the daily operations of two of our dental practices and help our teams continue delivering outstanding care to the communities we serve.

Current Practice Manager opportunities include:

Thousand Oaks Dentistry – Led by Dr. Malia Thao, Thousand Oaks Dentistry is committed to providing a welcoming environment where patients feel valued and cared for. Our team takes pride in delivering exceptional clinical care, personalized service, and fostering a positive, collaborative workplace culture.

Isthmus Dental – Led by Dr. Jerzy Wozniak and Dr. Golden Vu, Isthmus Family Dental is dedicated to providing high-quality, patient-centered care in a supportive and team-focused environment. We are passionate about creating an exceptional experience for both our patients and our team members.

Whether you're interested in one specific location or are open to either opportunity, we'd love to hear from you!

Compensation:

• $55,000/year - $70,000/year
• Based on experience

Benefits: 

1.) All-Expenses Paid Tropical Vacation After 5 Years with Mercy Dental Group!!

• Includes you and a guest!
• Would be eligible for this benefit every 5 years! (5 years, 10 years, 15 years, etc.)

2.) 401k with company match

3.) Paid Time Off

4.) Various Insurances

• Medical
• Dental
• Vision
• Health Savings Account (HSA)
• Flexible Spending Account (Health + Dependent Care)
• Life Insurance
• Short-term Disability
• Accidental, Cancer, and Hospital coverages

Key Responsibilities:

• Foster strong working relationships with dentists, dental assistants, and front office team members.
• Help drive the overall success of the practice by achieving patient satisfaction, team engagement, and key operational and financial objectives.
• Track and review production, collections, and accounts receivable metrics on a daily, weekly, monthly, and annual basis.
• Excel in a fast-paced environment while effectively managing multiple priorities and responsibilities.
• Lead, coach, and support office team members through training, mentorship, and delegation of tasks.
• Demonstrate a growth-oriented mindset with a focus on identifying opportunities to improve practice performance and efficiency.
• Oversee day-to-day practice operations, including patient experience, team development, accountability, and financial outcomes.
• Remain adaptable and willing to take on a variety of responsibilities to support the needs of the practice.

Position Requirements:

• Minimum 2-5 years experience successfully leading/managing.
  
• AR/AP experience, along with fundamental accounting skills.
• Excellent verbal and written skills.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow with attention to detail.
  
• Ability to deal effectively with multiple personalities at all levels.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to think strategically.
• Ability to work independently.

Experience Required:

• 1-5 years of management experience in a dental office.
• Familiarity with dental billing, including PPO and fee-for-service insurance models.
• Self-motivated and ambitious.
• Excellent written and verbal communication skills.

Thousand Oaks Dentistry and Isthmus Dental is an affiliated office of Mercy Dental Group!  As part of the Mercy Dental Group family, our mission is to help families experience compassionate, community-focused, and extraordinary oral healthcare throughout each of our offices. We focus on helping our team members build practices that change lives and communities by delivering better care and dentistry. Please visit our website below to learn more about our mission and values!