Front Desk Sales Coordinator

Job Description

Job Description

Pay: $26.00 - $33.00 per hour

Job description:

Join Our Award-Winning Team at Hillsboro Dental Excellence!

Job Description:

We are seeking a motivated, results-driven  Front Desk Sales Coordinator to join our thriving dental practice. The position plays a critical role in guiding patients through their treatment journey and ensuring they say “yes” to the care they need, a rewarding experience that brings immense satisfaction.

This position combines patient care with sales, requiring strong communication skills, a positive and professional demeanor, someone who pays attention to detail, and the ability to present treatment options and financial arrangements with confidence and clarity.

The ideal candidate is comfortable with people and sales, enjoys building value in recommended care, and thrives on achieving case acceptance and production goals. This is not just a job, but a stepping stone to a fantastic medical sales career, offering ample opportunities for growth and advancement.

Responsibilities:

• Greet and welcome patients with a friendly smile and a positive attitude
• Present treatment plans with clarity, confidence, and enthusiasm, focusing on helping patients understand the value of recommended care.
• Review financial arrangements, insurance coverage, and payment options in a way that encourages commitment to treatment.
• Consistently follow up with patients on unscheduled treatment to maximize case acceptance and office production.
• Track and report case acceptance metrics, contributing to office growth targets.
• Collaborate with doctors and the clinical team to ensure treatment presentations are accurate and aligned with patient needs.
• Our team is dedicated to delivering an exceptional, customer-focused experience that fosters trust and long-term patient relationships. We value each team member and strive to create a supportive work environment where everyone can thrive, feeling valued and appreciated for their contributions.
• Assist with scheduling to ensure treatment is completed efficiently.

Qualifications:

• The only required skill is that you are an outgoing, charismatic person who can build great connections with people.
• Previous dental office experience in treatment coordination, sales, or case presentation preferred.
• Proven experience in treatment coordination, sales, or case presentation strongly preferred.
• Strong ability to overcome objections and close treatment plans.
• High level of professionalism with excellent interpersonal and communication skills.
• Organized, detail-oriented, and goal-driven.
• Proficiency with dental software systems is a plus.
• Bi-lingual in English and Spanish would be a plus.

Compensation & Benefits:

• Competitive hourly pay  plus significant commission on case acceptance and/or collections
• 401(k)
• Dental insurance
• Health insurance
• Paid time off/Sick time

Schedule:

• Full-time

Location:

• Hillsboro, OR (must be able to reliably commute or plan to relocate before starting work).

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance

Work Location: In person

We have a wonderful team of caring and compassionate people. We have a fantastic work environment where everyone works as a team and participates in collaboration and personal growth. We have great benefits, great insurance, 401K, and many other perks. We also have fun at what we do!

Company Description

We have a wonderful team of caring and compassionate people. We have a fantastic work environment where everyone works as a team and participates in collaboration and personal growth. We have great benefits, great insurance, 401K, and many other perks. We also have fun at what we do!