Open Deck Freight Broker

Job Description

Job Description

Description:

The Open Deck Freight Broker is responsible for developing and managing a profitable book of business within the specialized and Open Deck freight market. This role focuses on building strong customer and carrier relationships, securing new business opportunities, and coordinating shipments from pickup through delivery. The ideal candidate is a driven, relationship-focused professional with a strong understanding of open deck and specialized freight who thrives in a fast-paced, results-oriented environment.

All duties to be performed according to the established standard and in compliance with all company policies and procedures while maintaining regular, prompt attendance and availability to work outside standard business hours as needed:

• Develop, manage, and grow a profitable freight brokerage book of business across a variety of freight modes including flatbed, specialized, and heavy haul.
• Prospect and secure new business opportunities through cold calls, email outreach, networking, referrals, and in-person meetings.
• Build and maintain strong relationships with customers, carriers, and industry contacts to support long-term growth.
• Serve as the primary point of contact for key customer accounts and ensure a high level of customer satisfaction.
• Negotiate rates with customers and carriers to maximize profitability while remaining competitive in the market.
• Source, vet, and manage carrier relationships to ensure quality service, safety, compliance, and capacity.
• Coordinate and monitor shipments from pickup through delivery, resolving issues proactively and communicating updates as needed.
• Maintain accurate records, customer notes, load details, and sales activity within the company systems.
• Support the company’s mission, vision, and core values while promoting a positive and accountable team culture.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor’s degree preferred, but not required
• 2–5+ years in freight brokerage or logistics sales
• Proven experience building or managing a book of business

Strong understanding of:

• Carrier Sourcing
• Rate Negotiation
• Shipment lifecycle (pickup ? delivery)

Industry-Specific Experience preferred, but not required

• Experience with:
• Flatbed / open deck / specialized freight
• Heavy haul or oversize loads
• Familiarity with:
• Permits, routing, escort requirements

Language Ability

• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability

• Ability to add, subtract two digit numbers and to multiply and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability

• Proven ability to build and manage a freight book of business
• Strong negotiation, communication, and customer service skills
• Self-motivated and results-oriented with a strong work ethic
• Excellent problem-solving and organizational abilities
• No current non-compete or non-solicitation restrictions

Computer Skills

• Working knowledge of the computers preferred.

Certificates, Licenses and Registrations

• None required.