GM/VP of Operations

Job Title: GM/VP of Operations

Department: Operations

Reports to: CEO

Location: Hybrid - Santa Fe Springs, CA 90670

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_The Pack Labs is a high-growth company building standout brands in a fast-moving and still-evolving environment. We move quickly, hold a high bar, and are deeply focused on creating high-quality products, strong identities, and scalable growth across regulated markets.

From product development to brand storytelling and go-to-market execution, The Pack Labs exists to create brands and products that connect, perform, and endure.

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The Role

The GM/VP of Operations is responsible for leading and optimizing all operational functions across the organization. This role drives efficiency, scalability, and profitability by aligning operations with strategic business goals. They will oversee production, supply chain, inventory, quality, compliance, and continuous improvement initiatives.

• Own end-to-end operations: manufacturing, packaging, supply chain, distribution, and fulfillment.
• Full warehouse and production floor-vape mixing, grinder operations, preroll operations, fulfillment, pick and pack.
• Scale production capabilities across pre-rolls, vapes, and infused products.
• QA/QC oversight and enforcement.
• Inventory management across raw materials, WIP, and finished goods.
• SOP development and implementation.
• Ensure full compliance with California hemp/cannabis regulations (e.g., METRC, DCC requirements)

Who we're looking for:

A seasoned professional with a strong focus on process improvement and the ability to drive efficiency, ensure regulatory adherence, and support rapid growth across emerging markets.

Required Qualifications:

• Minimum of 3-years in a hemp and/or cannabis manufacturing organization.
• Minimum 10-years of operations experience, 5 of which in a leadership role.
• Has built and implemented SOP’s. (Not just followed them).
• Strong inventory management background. Truly understands how raw materials flow through to finished goods.
• Experience managing multi-function operations and teams.
• Comfortable being a hands-on leader on the floor while also thinking systematically and strategically.
• Knowledge of state cannabis/hemp manufacturing regulations.
• Lean manufacturing or continuous improvement experience.

Preferred Qualifications:

• A strong combination of production/manufacturing, QA/QC and inventory/warehouse management experience.
• Experience with automated pre-roll or infusion equipment.
• Background in extraction, formulation, or cannabis product development.

Employment Status: Exempt, Full-time position.

Compensation: Competitive salary commensurate with experience and significant bonus potential.

Benefits Package: Comprehensive benefits package including health insurance, dental coverage, vision insurance, and paid time off (PTO).

Work Schedule and Environment:

• Standard Hours: Monday through Friday, 7am-4pm PDT.
• Physical Requirements: Must be capable of safely lifting and moving up to 50 pounds.
• Mobility: Ability to stand and walk for up to eight hours a day, depending on business needs.

At-Will Employment Disclaimer: Your employment with The Pack Labs is on an “at-will” basis. This means your employment may be terminated by either you or The Pack Labs at any time, with or without notice and with or without cause. Likewise, we respect your right to leave The Pack Labs at any time, with or without notice and with or without cause. Furthermore, The Pack Labs reserves the right to modify or alter an employee’s position, in its sole discretion, with or without cause or advance notice, through actions other than termination, including demotion, promotion, transfer, reclassification, suspension, change of work responsibility, or reassignment.

Equal Opportunity Employer: The Pack Labs is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. The Pack Labs is firmly committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at The Pack Labs are rigorously based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. The Pack Labs will not tolerate discrimination or harassment based on any of these characteristics.