Senior Sales Operations Coordinator

Job Title

Senior Indirect Sales Operations Coordinator

Job Description

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

The Senior Indirect Sales Operations Coordinator provides day-to-day support to EchoStar's Indirect sales teams and Local Retailer partners. This role serves as the vital operational and financial bridge between sales, warehouse, logistics, and corporate accounting teams to ensure orders are processed smoothly and financials are handled correctly. Acting as a critical compliance safeguard, this position ensures all transactions align with internal and external policies while directly impacting department KPIs.

What Success Looks Like (Objectives)

• Provide administrative support to ensure efficient operations and seamless order maintenance
• Manage financial reconciliation, credit management, and the collection and application of customer payments and net terms
• Monitor and delegate action items in support of the department's KPIs, including Aged Open Orders and Open Balances
• Prepare complex financial reports, such as age trial balance statements, and research serial numbers to resolve discrepancies
• Liaise directly with warehouse and distribution teams on shipment logistics and file missing or damaged product claims
• Leverage AI-powered productivity tools to streamline report generation, customer communications, and database categorization

Skills, Experience and Requirements

Core Skills and Competencies (What you'll bring):

• Strong skills in navigating Oracle ERP Modules and CRM systems to maintain and update accurate sales and customer records
• Deep understanding of logistics and customs processes, including international freight workflows, HTS/ECCN code lookups, and third-party freight claims platforms
• Expertise in data interpretation and tracking via AWS / Athena Query Builder, Google Sheets, and advanced Microsoft Excel features
• Thorough knowledge of regulatory compliance, internal financial controls, Separation of Duties (SoD), and SOX workflows
• Excellent written and verbal communication skills paired with the ability to work independently and collaborate across internal teams
• AI literacy and the ability to apply AI prompts to automate manual administrative tasks and accelerate problem solving

Minimum Requirements:

• Minimum Education: High School Diploma or equivalent
• Minimum Experience: 3-5 years of experience in an administrative support or financial operations role
• Required Technical Skills: Must have at least 3 years of experience with:
• Oracle ERP Modules
• AWS / Athena Query Builder or similar advanced database tools
• SOX compliance workflows and financial controls

Visa sponsorship not available for this position

Salary Ranges

Compensation: $20.72/Hour - $31.25/Hour

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law.