Sr. Manager, Operations

Description

MULTIPLE POSITIONS AVAILABLE

Employer: AMAZON.COM SERVICES LLC

Offered Position: Sr. Manager, Operations

Job Location: SPANAWAY, Washington

Job Number: AMZ9674539

Position Responsibilities:

Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. Leverages the Operations and Area Managers by sourcing and nurturing ideas and rolling them into the creation of improvement plans for the functional area. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the networks. Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Position Requirements:

Master's degree or foreign equivalent degree in Business Administration, Engineering, Supply Chain, Operations, Finance or a related field and three years of experience in management consulting, technical management, logistics engineering, or a related occupation. Employer will also accept a Bachelor's degree or foreign equivalent degree in Business Administration, Engineering, Supply Chain, Operations, Finance or related field and seven years of progressive post-baccalaureate experience in the job offered or related occupation as equivalent to the Master's degree and three years of experience. Must have two years of experience in the following skill(s): (1) direct management experience, including salaried workforce, in a manufacturing, production, or distribution environment; (2) experience with performance metrics, process improvement, and lean techniques; and (3) experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations.

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

40 hours / week, 8:00am-5:00pm, Salary Range $148,798/year to $182,700/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:

Basic Qualifications

Position Requirements:

Master's degree or foreign equivalent degree in Business Administration, Engineering, Supply Chain, Operations, Finance or a related field and three years of experience in management consulting, technical management, logistics engineering, or a related occupation. Employer will also accept a Bachelor's degree or foreign equivalent degree in Business Administration, Engineering, Supply Chain, Operations, Finance or related field and seven years of progressive post-baccalaureate experience in the job offered or related occupation as equivalent to the Master's degree and three years of experience. Must have two years of experience in the following skill(s): (1) direct management experience, including salaried workforce, in a manufacturing, production, or distribution environment; (2) experience with performance metrics, process improvement, and lean techniques; and (3) experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations.#0000

Preferred Qualifications

Please see job description and the position requirements above.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.