Senior CX Operations Lead - Remote BPO Performance
ZIP
New York, NY
- Remote job
Zip Co Limited is seeking a Senior Customer Experience Partner to lead programs within our CX Operations team. You will translate CX strategy into execution across a global BPO network, ensuring our teams consistently exceed customer and business expectations. In this remote-first role for US-based employees, you will drive daily operational discipline, diagnose issues, and collaborate with data analysts to adjust performance on the floor. #J-18808-Ljbffr ZIP
Vacancy posted 4 days ago
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