VP of Enterprise Applications

Role Description

PHM is hiring a VP of Enterprise Applications to lead the strategy, integration, stability, and evolution of our enterprise application ecosystem. This leader will oversee the platforms and processes that support core business operations, including systems such as Outreach.io, HubSpot, Salesforce, ServiceNow, Sage, PHMcare, and related enterprise tools.

This is a critical role reporting to the CTO. The VP of Enterprise Applications will step into an environment with legacy processes, technical and operational debt, and an opportunity to meaningfully improve how PHM defines, documents, tests, and executes technology changes.

A major focus of this role will be stabilizing and scaling PHM’s integrated enterprise release process while preparing our application ecosystem to support PHM-developed AI agents and headless interfaces. This leader will partner closely with Technology, Business Operations, business owners, and strategic vendors to ensure PHM’s systems are integrated, compliant, scalable, and aligned to business needs.

What You’ll Accomplish

• Stabilize and scale the integrated release process across PHM’s enterprise applications
• Build a clear release roadmap supporting Companion and future enterprise application needs
• Lead the effort to connect PHM’s enterprise applications with internally developed AI agents
• Improve documentation, SOPs, testing discipline, change management, and execution standards
• Ensure enterprise applications are maintained and operated in a HIPAA-compliant manner
• Build trusted, strategic relationships with enterprise vendors and internal business leaders
• Help PHM modernize legacy processes while preserving speed, agility, and compliance
• Coach and develop Technology team members as PHM scales people, process, and systems

What You’ll Own

• Enterprise Applications Strategy: Lead the roadmap and operating model for PHM’s enterprise applications, ensuring our systems are integrated, reliable, scalable, and aligned to the needs of the business.
• Release and Change Management: Improve how PHM defines, documents, tests, and releases changes across business-critical platforms.
• AI Enablement and Architecture: Partner with Technology leaders to ensure PHM’s enterprise applications are ready to support AI agents, automation, and headless interfaces.
• Stakeholder Partnership: Work closely with business leaders across PHM to understand needs and deliver solutions that create trust and measurable value.
• Vendor Management: Manage strategic relationships with key enterprise application vendors.
• Team Leadership: Coach, mentor, and develop Technology team members.
• Systems and Tools: Work across a broad enterprise application and collaboration environment, including Salesforce, ServiceNow, HubSpot, Outreach.io, Sage, PHMcare, Microsoft 365, Zoom, Box, Azure, Monday.com, ADP, Lattice, ChatGPT, Claude Code, and Workato.

Qualifications

• Senior leadership experience owning enterprise applications, business systems, or a comparable technology function
• Experience leading integrated SaaS and enterprise application environments
• Demonstrated success stabilizing or scaling release, change management, documentation, testing, or governance processes
• Ability to translate complex technical topics into clear, practical language for business stakeholders
• Strong stakeholder influence skills and a track record of building credibility with end users and business leaders
• Experience managing strategic vendor relationships
• Experience coaching, mentoring, and developing technical team members
• Ability to operate with speed, agility, and sound judgment in a growing organization
• Strong understanding of how to scale people, processes, and technology as a company grows

Preferred Qualifications

• Healthcare, healthcare services, or health technology experience
• Experience in a public company environment
• Working knowledge of HIPAA, SOC 2, GDPR, ISO27001, or similar controls frameworks
• Experience applying AI, automation, or modern integration approaches to enterprise applications
• Workato experience desired
• Technical architecture experience with enough hands-on knowledge to evaluate tradeoffs and guide decisions
• Current understanding of how AI and platform changes are reshaping enterprise SaaS ecosystems
• Experience with Salesforce, HubSpot, ServiceNow, Sage, Outreach.io, or similar enterprise platforms

What Success Looks Like

In the first 60–90 days, you will:

• Build a clear understanding of PHM’s people, processes, systems, and enterprise application landscape
• Assess and improve the current release and change management process across key enterprise applications
• Identify immediate risks, gaps, and opportunities in documentation, testing, and system integration
• Build trusted relationships with Technology, Business Operations, business owners, and key vendors
• Begin shaping the release roadmap for Companion and related enterprise application priorities

By the end of year one, you will have:

• Established an enterprise release process that executes at scale with greater reliability
• Improved documentation, SOPs, testing, and change execution across PHM’s enterprise applications
• Advanced the integration of enterprise applications with PHM-developed AI agents
• Strengthened vendor partnerships and internal stakeholder trust
• Helped PHM deliver higher-value technology outcomes with measurable business impact

Compensation

The target base salary range for this position is $200,000 – $220,000. Base salary is one part of a total compensation package that also includes health, dental, and vision benefits; an annual cash bonus incentive program; 401(k) with match; flexible PTO; PHM for PHM services for you and your dependents; and other benefits. Individual compensation may vary based on experience, location, market data, internal equity, and other business considerations.

Location

This is a remote role requiring that you live in and physically perform all work in the United States.

Next Steps

Private Health Management is a remote company with employees across the United States. We are committed to providing a thoughtful, transparent interview experience and meaningful opportunities to learn about our company, mission, and team through fully remote interviews. PHM uses AI-enabled tools at certain points in the recruiting process to help identify and evaluate qualified talent; however, all hiring decisions are made by human reviewers.

Have a quick question about the role? Email View email address on remotive.com or apply directly.