ENTERPRISE SALESFORCE ARCHITECT

Role Description

Our client is seeking a Senior Enterprise Solutions Architect with deep Salesforce specialization to operate at a strategic, portfolio level within a large, multi-cloud enterprise environment. This is a highly visible role that sits above platform-specific architects and serves as the primary voice for Salesforce's impact across the enterprise — focusing on how the platform integrates with and influences core systems such as HCM, ERP, and CSM. The ideal candidate brings architectural breadth, strong governance experience, and the ability to drive consensus across complex, matrixed organizations. This is not a configuration or hands-on admin role — value comes from strategic leadership, integration design, and enterprise-level governance.

Key Responsibilities

• Define and standardize integration patterns between Salesforce and enterprise systems including Oracle ERP/HCM and ServiceNow using event-driven architecture
• Serve as the Salesforce representative on the Enterprise Architecture Board with a voting seat
• Drive consensus and resolve conflicts across engineering, security, product, and vendor teams without direct authority
• Own and maintain the operational playbook for platform requests, reviews, and development guardrails
• Lead design for global identity, user permissions, and zero-trust security frameworks
• Oversee the platform's data strategy ensuring compliance with SOX, PCI, and HIPAA
• Align Salesforce platform strategy with broader business goals and enterprise capabilities
• Mentor architects, administrators, and developers on secure coding, automation, and design best practices

Qualifications

• 10+ years of experience in information technology
• 5+ years focused on Salesforce within large, multi-cloud enterprise environments
• Proven experience with matrixed influence — aligning teams and resolving conflicts without direct reporting lines
• Experience presenting to or serving on an Enterprise Architecture Board
• Proficiency in documenting architectural decisions through Architectural Decision Records (ADRs)
• Strong knowledge of integration patterns including event-driven architecture, middleware, and APIs
• Understanding of data encryption, compliance laws, and financial regulatory standards (SOX)
• Willingness to travel 10–20% for planning sessions and leadership meetings
• Must be US-based

Nice-to-Have Skills

• Experience with technical debt cleanup, Salesforce instance consolidation, and DevOps pipeline modernization
• Familiarity with Core Sales/Service Clouds, Experience Cloud, CPQ, MuleSoft, and back-office ERP systems
• Salesforce Application Architect or System Architect certifications
• Bachelor's degree in Computer Science, Information Technology, or a related field