Salesforce Solutions Architect

Role Description

Are you a P&C insurance expert who loves uncovering operational challenges and designing complex solutions? Do you thrive in a highly collaborative, consultative, and strategic client-facing environment?

The Salesforce Architect will lead the design, governance, integration, and optimization of the organization’s Salesforce platform and its interconnectivity with the broader Go-To-Market (GTM) technology stack. Serving as the technical authority for Salesforce solutions, this role partners with business stakeholders, Revenue Operations, Marketing, Technology, SDU, and external vendors to deliver scalable, secure, high-performing solutions that enable business growth. The Salesforce Architect defines platform strategy, establishes architectural standards, oversees implementations and program health, and ensures Salesforce and connected GTM systems align to organizational objectives while maintaining system integrity, data quality, and compliant operations.

All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.

In this role, you will...

• Platform Architecture & Strategy:
  • Define and maintain the Salesforce architecture roadmap across Sales Cloud, Service Cloud, connected marketing platforms, and custom applications.
  • Establish architectural standards, design principles, development best practices, and governance processes across Salesforce and key GTM integrations.
  • Translate business requirements into scalable and maintainable Salesforce solutions leveraging Salesforce platform capabilities and declarative (out of the box) functionality wherever possible.
  • Ensure platform scalability, performance, reliability, security, and long-term maintainability across the Salesforce ecosystem.
• Solution Design, Delivery & Technical Oversight:
  • Lead end-to-end solution design for Salesforce implementations, enhancements, customizations, and integrations across the GTM tech stack.
  • Produce and maintain architecture diagrams, data models, technical specifications, and solution documentation.
  • Review and approve technical designs created by admins, developers, consultants, and third-party vendors.
  • Provide technical leadership throughout planning, implementation, testing, deployment, and post-release stabilization; oversee overall program health and ensure delivery aligns to roadmap and standards.
• Integration & Data Architecture:
  • Design and oversee integrations between Salesforce and enterprise/GTM systems (e.g., Workday, marketing intelligence/automation tools, data lake, contract management systems, and custom applications).
  • Define Salesforce data governance standards, master data management practices, and data quality controls.
  • Ensure integrations follow best practices for APIs, middleware, event-driven architecture, and data synchronization patterns.
• Governance, Security & Cross-Functional Leadership:
  • Develop and maintain governance processes including release management, change control, and environment strategy/management.
  • Ensure compliance with internal security standards, regulatory requirements, and industry best practices.
  • Conduct architecture reviews and platform health assessments to proactively identify risk and optimization opportunities.
  • Partner with Sales, Marketing, Operations, Technology, and Executive Leadership as a trusted advisor on Salesforce capabilities and roadmap opportunities.
  • Facilitate stakeholder workshops and requirements sessions to drive alignment and clear outcomes.
• Teamwork & Collaboration:
  • Mentor and guide Salesforce Administrators, Developers, Business Analysts, and external consultants; support vendor selection, recruiting, and resource planning.
  • Foster a respectful and collaborative environment by upholding professionalism and engaging in constructive and respectful conversations.
  • Support a positive workplace culture by promoting open, solution-oriented communication, encouraging teamwork, and maintaining a focus on shared goals and productivity.

Qualifications

• Education: Computer Science, Information Systems, Engineering or related field.
• Experience required: 8-10+ years of Salesforce experience, including 3+ years in a Salesforce Architect or Lead Architect role.
• Deep expertise in Salesforce platform architecture, configuration, customization, and integration.
• Experience with Sales Cloud, Service Cloud, and Lightning Platform.
• Experience designing enterprise-scale integrations using REST, SOAP APIs, middleware platforms, and ETL tools.
• Licenses/Certificates: Salesforce Certified Application Architect preferred, Salesforce Certified System Architect preferred, Salesforce Certified Technical Architect (CTA) preferred.
• Consultative & Analytical Mindset: Incredible listening skills and intellectual curiosity. Strong financial and data analysis capabilities (cost/benefit analysis) to tell a compelling story and build detailed solutions.
• Behavioral/technical skills; Competencies: Strong understanding of Salesforce security architecture, sharing models, profiles, permission sets, and governance frameworks.
• Experience with Salesforce CPQ, Revenue Cloud, Experience Cloud, Marketing Cloud, and Data Cloud.
• Experience integrating Salesforce with Workday, Microsoft Azure and Fabric data platforms.
• Knowledge of enterprise architecture frameworks and cloud technologies.
• Strong communication and stakeholder management skills.
• Experience leading cross-functional teams and large-scale Salesforce initiatives.
• Travel Flexibility: 15% of travel time; domestic or international.

Benefits

• 100% paid employee health insurance available on Day 1.
• Eligible for all medical, dental, and vision benefits on Day 1.
• Remote positions are Internet stipend-eligible.
• 401k with employer match, vested on Day 1.
• HSA/FSA available.
• Long Term and short-term disability employer-provided.
• Generous PTO plan with paid holidays + floating holidays.
• Development and growth opportunities.
• Comprehensive wellness program and prioritization of employee health.

Interview Process

To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom.

The standard interview process includes:

• Behavioral interview with Talent Acquisition.
• Online talent assessment.
• Hiring Manager interview.
• *Additional interview steps may be added depending on the position or if further evaluation is needed.

Equal Employment Opportunity Policy

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.