Salesforce Solution Architect

Role Description

As the Salesforce Solution Architect at KIPP Foundation, you will serve as the primary technical authority for our Salesforce platforms—a hands-on architect and principal developer responsible for platform strategy, enterprise solution design, and delivery across KIPP’s national Salesforce ecosystem.

You will partner with technology leadership, administrators, developers, product owners, business stakeholders, and implementation partners to deliver scalable solutions across NPSP, Nonprofit Cloud, Experience Cloud, Data Cloud, Agentforce/Einstein AI, enterprise integrations, and DevOps governance, while maintaining high engineering standards, strong platform governance, and long-term sustainability.

Responsibilities

• Solution Architecture & Integrations
  • Design and implement scalable Salesforce solutions aligned with KIPP’s enterprise technology strategy.
  • Architect integrations across Salesforce, Azure, SQL Server, and third-party systems using REST/SOAP/Bulk APIs.
  • Provide technical oversight, architecture review, and code review for external contractors and consulting partners.
• Platform Strategy & Governance
  • Own the Salesforce platform roadmap including org strategy, sandbox and environment management.
  • Establish data governance standards including data modeling and data quality.
  • Monitor platform health through capacity planning and performance tuning.
  • Apply Salesforce Well-Architected Framework principles across solution design.
• NPSP & Nonprofit Cloud
  • Own KIPP’s Salesforce NPSP architecture including donor and constituent data models.
  • Lead planning and execution strategy for migration from NPSP to Salesforce Nonprofit Cloud.
  • Define nonprofit-specific customization standards aligned with Salesforce’s nonprofit roadmap.
• Technical Leadership & Delivery
  • Serve as the hands-on architect and principal developer for KIPP's Salesforce platform.
  • Make key architectural decisions on declarative versus programmatic solutions.
  • Lead engineering standards across code architecture and deployment automation.
  • Act as the primary escalation point for complex production issues.
• AI, Data Cloud & Experience Cloud
  • Design and implement Agentforce, Einstein AI, and prompt engineering solutions.
  • Architect Data Cloud strategies for unified profiles and audience segmentation.
  • Design Experience Cloud portals and self-service solutions using LWC.

Qualifications

• 8+ years of enterprise technology experience, with 3+ years specifically in a Salesforce Architect or Lead Developer role.
• Deep expertise in Salesforce architecture across Experience Cloud, Data Cloud, NPSP, and Nonprofit Cloud.
• Expert proficiency in Apex, LWC, Flows, SOQL/SOSL, Salesforce APIs, and enterprise integrations.
• Experience with LDV strategies, data modeling, migration planning, and platform optimization.
• Hands-on experience with Agentforce, Einstein AI, and AI-driven workflow automation.
• Strong stakeholder management and communication skills.

Requirements

• Salesforce Certified Application Architect or System Architect, Platform Developer II (Required).
• Salesforce Certified Data Architect, Integration Architect, Nonprofit Cloud Consultant (Preferred).

Benefits

• 25 holidays plus 18 additional flexible PTO days (increases to 23 days for years 3 and 4, and to 28 days for years 5+).
• 100% paid parental leave.
• 100% coverage of the premium for employee and 75% for employee + family’s medical/dental/vision plans.
• Wellness benefits including fitness reimbursements and backup care support.
• 401K retirement plan with 4% match, employer-sponsored legal plans, life/disability insurance.